subject: So, What Makes A Hotel The Best In The City? [print this page] Lets start with what a hotel does? Well, a hotel would provide accommodation and food services to its customers; however, to be termed as the best hotel in the city, there is a lot more that is required to be done. You got to have the best of rooms with modern facilities such as attached bathrooms, LCDs, room service, etc. You got to be impeccable in your services, and ensure that you put your customers ahead of everything else going on in your hotel. Having a well-designed web site is also a pre requisite for a hotel that aspires to be the best in its category, or in the city.
A few clicks on the mouse will inform you about thousands of hotels operating in a single city, like Delhi; so, youve got to be difference to be the best hotel in Delhi. First things first, you got to have a great location, with access to airports and railway stations. Then, you got to work on your hotel interiors; how your hotel looks like from outside and inside. Reception of a luxury hotel in India should also reflect the message that you want to convey to your customers.
Food should always be tasty and drinks should always be plenty; well, this is the mantra of being the talk to the town. Once youre assured of the quality and taste of the food and drinks, you got to focus on how your staff treats the customers; a session of training on customer service once a month is something thatll help you greatly succeed in your race to become the best hotel in Delhi.
Well, the rooms should also be on your priority list; make sure there are no bugs in the beds and the bathrooms do not stink.
Spread the word about your hotel; use the local media channel or if you can afford, advertise on major TV channels. If youve just begun your luxury hotel in India, you can think about some promotional offers; discounts sound like music to the ears.
In the end, you got to understand that there are hundreds of others in the race to become the best hotel in Delhi, so, you got to have a strategy that focuses on both short term as well as long term objectives. Make sure you ask your guests about the ways you can improve; remember they are the best persons who can give you really sound advises.
