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subject: It Solutions And Innovations Were Implemented In Small Losses. [print this page]


IT development is a most effective way to stretch your budget. When managers plan IT development outsourcing, they usually make it their aim to cut down the companys expenditures by 30%. This is a figure that speaks for itself. Of course, theres always the risk of failure, but if you outsource prudently, youll afford to implement projects of such a scale that would be impossible for you to reach on your own.

If you need to have state-of-the-art IT solutions worked out and innovations implemented with small losses, outsourcing may be the only way out. It will save you from the nightmare of retraining your employees (or even hiring new ones) and/or paying for re-equipment.

Cutting your costs and upgrading the quality of the services you offer will allow you to expand the competitive capacity of your business. I suppose the state the IT market is in today makes this simple argument a crucial one.

When you outsource IT development to an outside company, you can concentrate on your core activities. You wont be able to completely forget all about the project or its part that you have chosen to outsource as soon as you sign a contract with an outsource service provider, but you wont have to get scattered, either.

If you deal with an experienced and highly qualified vendor, youll be able to gain valuable expertise in support of your IT capacity. Almost any vendor will surely try to set a dependency trap for you, but it doesnt mean you have to acquire the dependency pattern instead of learning everything you can derive from the vendors expertise.

Disadvantages:

So, you have finally decided in favor of outsourcing. Will it automatically make you wealthy and happy? This is far from true. Various studies show that 20% to 35% of IT outsourcing contracts are not revived after they expire. Needless to say that most customers in these cases are not satisfied with the quality and/or price of the services.

Its usually difficult to avoid the inherent problems of communication.

* Telephone conversations are bad enough, but email and communicating via some instant messaging program online takes even more time. Youll have to put up with an endless amount of emails to be sent and received. Besides, if you are dealing with an overseas vendor, the time zone problem will surely arise the difference between your vendor and you may be seven hours or more.

Almost all outsource service providers place the highest emphasis on the most advantageous projects. Its only natural, but it surely doesnt make the life of the customers with lower profit potential easy. In order not to become a neglected customer, you should:

* insist on appending to the contract a project implementation schedule that includes as many milestones and deadlines as you find it necessary;

* stipulate for tough financial sanctions in case the vendor fails to meet any of the deadlines;

* agree on some incentive payments for completing the project on schedule (or even ahead of schedule);

by: anu bisht




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