subject: Tips For Finding The Best Promotional Sales Business [print this page] There are many different promotional products companies to choose from, but finding the company that best suits your needs can be difficult. Some companies offer the lowest prices on promotional products like pens and such, but when it comes right down to it, choosing the company with the lowest prices must be second to things like customer service and the quality of the products they sell. The following are some guidelines to consider when choosing a promotional products company for your advertising needs.
Customer Service - You want to deal only with a company that has live representatives to help you. When you have a problem, you need to know that you can speak with a knowledgeable representative who will be helpful, courteous, and will help you resolve your problem. You can check this out very simply by inquiring about the company by calling them, this will usually let you know about the wait times and efficiency of their phone operators.
Quality of the promotional product is very important because you don't want to be giving out junky, cheap items to your clients. You're always going to be looking at the cost but if you spend a few more cents per item to get something good you'll be sending a message out with your advertising giveaways that you are serious about getting their business. A good promotional product business will provide you with samples so that you can evaluate this issue.
Verify the business before you have any transactions with them, because most of the promotional products businesses are web based and you want to make sure they're on the up and up. Check them against the Better Business Bureau to verify there are no complaints.
Since most of them are online you can do a search on the business name and this will enable you to see any complaints or problems others are having with this business. Don't waste your time with companies who have issues. Once you find a decent company make sure you do purchases with credit cards so you have an intermediary if a problem arises.
