subject: 5 Things To Know Before Hiring A Web Development Outsourcing Company [print this page] Apart from customer support services, the IT requirements of an organization are the most outsourced services in the business world. Developing software, web applications and other IT products is not a core activity for most of the organizations. This requires them to take the help of an expert vendor having experience and knowledge in the required field.
However, there are certain points that you should remember while hiring someone for software development services. Here is a list of top 5 things that organizations must know before hiring a web development outsourcing company.
1. Hire Someone Local At Your End: By local, we mean someone from the country where you are outsourcing your requirements to. Get a person who knows their language, culture and working habits. Keep this person in your office, at your end, and let him handle the conversations with your partner company.
2. Invest Time on Your Offshore Team: The offshore team working on your project needs to know that you care about them and the work they are doing for you. Invest some time in nurturing them and making them feel comfortable. Make sure that you make calls on a regular basis, once or twice a month. Further, you can also make an occasional visit, if possible.
3. Assign the Work in Small Packets: You must first create a proper documentation of the work and create milestones according to which the performance of the vendor offering software development outsourcing services would be measured. Divide the work in small packets and give these packets as task to the service provider.
4. Know the Resources Assigned to You: It is a normal practice in the IT segment to assign resources with different skill levels on a project. Some would be highly skilled, some average skilled whereas some would be low quality resources. It is your responsibility to make sure that you are not assigned a team that has maximum resources falling under the third category. Try to interview them and eliminate resources that are low skilled. Maximize the number of highly skilled resources.
5. Communicate through a Single Point: The best way to avoid confusion in the communication is to assign a single point of contact from your end. This person would be responsible for communicating with the software development services provider. All the incoming and outgoing communication would have to go through this person. It is better to assign the person in the first point of this list for this role.
While there are many advantages of outsourcing your IT requirements, it is also necessary to outsource them to the right service provider. Organizations should conduct proper research and investigation about the vendor before finalizing the one for their requirements.
