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subject: Types Of Services Provided By Visionary It [print this page]


There is growing variety of services that are provided by IT consultants or Managed Service Providers. Broad categories include:

Computer & Server Support

Data Backup & Disaster Recovery

Network Security

Custom Software Solutions

Remote Network Monitoring1

Technology Evaluation & Planning

Computer & Server Support

Regular maintenance and monitoring of company computers is essential to optimized desktop performance. IT consulting companies offer various solutions for ensuring that computers are functioning properly and are protected against all of the latest technology threats and disasters. Con- sultants also provide troubleshooting services and recommendations to prevent the same problem from happening again. Solutions also include server installation and administration.

Remote Network Monitoring

Remote monitoring of the critical components of a network such as servers and firewalls is also provided by managed service providers. Consul- tants troublehoot problems remotely to minimize network downtime. With automatic alerting systems, issues are resolved before they can signify- cantly impact network performance.

Data Backup & Disaster Recovery

Backing up data is essential and should not be ignored, yet many small businesses do not perform backups. In a remote backup facility, a backup of files is made regularly over the Internet, and files are stored in a secure, off-site data storage facility, requiring no tape or hardware. Remote Backup and Online Backup Serices help small businesses avert data loss in case of any disaster.

Network Security

Small businesses need computer and network security even more than large businesses. This is because small businesses are often the prima- ry target of hackers who can more easily attack the smaller networks. IT consulting compaies provide tools and practices such as spam manage- ment and firewall management to help protect the small businesses from hackers, viruses, and spam.

Custom Software Solutions

IT consultants recommend and provide custom designed software solu- tions according to the unique needs of each small business. Depending on the project needs and requirements, IT consultants help small busi- nesses determine the technology best suited to their business needs.

Technology Evaluation & Planning

Most small business owners employ an ad-hoc approach to dealing with technology, with no long term plan for future technology needs. IT Services Phoenix companies provide a comprehensive computer and network assessment, and evaluate the current IT setup to suggest possible changes to maximize technology effectiveness for the small business.

Break/Fix model vs. Managed Services: Key Benefits

of Managed Services

Managed IT Services help small business owners

by simplifying IT operations and improving the reliability of networks. Instead of spending time worrying about technology, small business owners can stay focused on growing their busi-nesses.

Most small companies use the break/fix model of technology manage- ment: when technology fails, a consultant is called in to fix the problem and the company pays a fee for the service. This method results in repeated downtime and lost productivity. The problem with this model is that consultants are not motivated to keep the clients network and systems running efficiently because the consultant makes more money when the technology breaks down. Small business owners should consider the managed IT services solution for several reasons. IT Support Phoenix services provide affordable solutions to the complex technology problems of small businesses for a fixed monthly fee

by: visionaryaz




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