subject: Printer Service Contract [print this page] Printers are of different types- thermal printers, label printers, barcode printers, line printers, laser printers, dot-matrix printers, or HP Design Jet plotters etc. Various brands too throng the printer market like Zebra, Datamax, Sato, Printronix, IBM, HP, Tally, Genicom, Tally Genicom etc. Selecting and buying a high quality printer is one challenge and maintaining it is another herculean task. For optimum performance and flawless outputs, your printer needs to be regularly serviced and repaired for minor breakdowns.
Like any other mechanical device, your printer is likely to suffer from wear and tear and is going to shut down once in a while. At that juncture, you cannot go hunting for a reliable engineer who will repair your printer in record time. To handle such unforeseen breakdowns, it is best to put your printer on a Printer Repair contract with your printer supplier. Now you can rest easy knowing that you have expert guidance on hand for trouble shooting your printer problems when the need arises.
What is a Printer Repair contract?
A Printer Repair contract is a service contract drawn up by the Company with its Printer supplier to service, repair and replace the parts of the defective printer. This service may be done on-site or off-site and may be a periodical or on-call service. Whatever the nature of the contract may be, the servicing company undertakes to trouble-shoot the printer problems and repair the faulty printer within a stipulated time.
Printer Repair contracts are drawn upon mutually agreed terms for a stipulated period like annual basis. The charges for the servicing are also mentioned in the contract.
A printer repair contract may usually involve servicing of one printer or the printers of the same brand at a specified site. But for printers of several types and brands to be repaired, it is best to put them on a Printer maintenance contract.
Advantages of Printer Repair Contract:
On-call instant service
Easy access to spare parts
Expertise on hand
Reduction in costs and time.
Types of Printer Repair Contracts:
Printer Repair contracts are of 2 types
1. On-site Repair Contract:
Here all you have to do is call and an expert engineer is ready to service your printer in no time. The advantage of on-site repairs is that the job is done within a span of a days time and your direct supervision. But the disadvantage here is this type of repair is not suitable for multiple printers or for major breakdowns.
2. Off-site Depot Repair Contract:
Here you ship your faulty printer to the suppliers depot and he returns it to you after service. This type of repair is ideal for major breakdowns and for major cost-cutting measures In case you are not in a hurry to have your printer back or have a standby system to operate on, you can choose this type of contracts as it saves 70% of what you incur on on-site repairs.
Select a reliable company and put your printer on a Printer-Repair Contract to save you money, time and trouble form printer problems.
