subject: Hp Service Contract [print this page] Hewlett Packard is a world leader in computer hardware and IT support systems. HP has emerged with service contract and support services to enterprises of all environments. With nearly 40 years of experience in servicing computer hardware and networks, there is none who know about hardware servicing than HP does.
Right from planning to implementation, HP offers a complete Portfolio of technical support services. HP Service contracts not only handles handle break-fix operations but also give proactive remedial solutions to hardware management.
What does a HP Service Contract include?
A HP Service Contract includes the following:
Complete hardware servicing and lifetime support for HP hardware products
Complete support and servicing of third party products and peripherals
Complete range diagnostic, repair ,remedy and maintenance services
Round-the-clock technical support through help desk via telephone, internet and e-tools
Global service accessibility through network of 160 service centers
Trained and expert guidance with 65,000 professionals in 160 nations
E-business services
Easy purchase options for budgeting service planning etc.
Advantages of HP Service contract:
By entering into a HP service contract, you gain the following benefits:
Reduction of your administrative expenses
No need to manage multiple contracts or vendor invoices
Easy management of contract within diverse computing environments
Only one complete service contract for all hardware devices and peripherals
Single point ownership and accountability
Constant updating of contract and the flexibility of adding or removing products
Consistent performance and guaranteed efficiency and support
Contract renewals automatically updated before termination.
HP Care Pack:
HP has emerged with a unique support service called Care Pack. HP Care Park offers a complete range of IT service solutions to cater to your business needs. It reduces the downtime risk due to hardware failure by offering instant service solutions. It also offers an extension of warranty on HP products .It enhances existing technical support by providing virtual IT staff. The easy-to-buy and easy to-use support systems of the Care Pack package make it an attractive service solution from HP.
Benefits of HP Care Pack Services:
Improved productivity
Reduction in systems down-time
Predictable IT service costs
Quick problem resolution
Instant trouble shooting
Easy accessibility for IT support
Better response time
Exten4ed warranty for HP products
Enhanced services utilities from Hp like Data Recovery Services, International Travel packs, Accidental Damage Protection, Defective Media retention etc.
Reduce helpdesk calls
Prevent unforeseen repair expenses
With a HP service Contract, service support is tailor-made to suit your needs. HP offers easy payment solutions and is committed to offering instant system service and problem resolution within 24 hours. A HP Service Contract is the one-stop shop to serve all your IT support needs.
