subject: Video And Game Stores Disc Repair [print this page] One of the biggest things facing Video and Game stores these days is losing revenue because of scratched DVDs & Game discs? How many times have you :
Give away free rental ?
Being unable to offer trade-ins because of scratched discs?
Wonder if your are able to clean and repair damaged discs regularly to keep your customers happy?
If you want to increase revenue and reduce customer complaints, and you are in the business of renting DVDs & Games, or trading Games, then you need a Disc Maintenance Program for your business. Having the ability to repair damaged discs will not only decrease customer complaints, but it will also increase customer loyalty meaning your customers will come back time and time again
Video Stores Disc Maintenance Program
ok so youare already running Video Minder, or similar software in your store, you are easily able to implement a maintenance program which will reduce your customer complaints by over 50% and cut down on those costly free rentals.
Simply set your software to flag your DVDs or Game discs every 4 or 5 hires for inspection. Over time you will learn from experience which discs need repairing, and which have only superficial damage. Put the discs aside for repairing before going back on the shelf its that easy.
There are plenty of benefits to aDisc Maintenance Program such as
The ability to sell ex-rentals in excellent condition!
A quick repair & polish will enable you to sell ex-rental discs to your customers with confidence!
A business in a box
Ok so how do I fix my Scratched Discs?
Buy a Disc Repair Machine so you can actually offer a Disc Repair service to your valued customers. Offer to clean your customers discs for a fee. Most businesses charge $5.50 or $6.50 to clean customers discs at cost to you of less than $0.30!
All you need now is the best Disc Repair Machine on the market to ensure you are repairing your DVDs & Games easily, efficiently and for an affordable price. This is where DiscRepairDr.com comes in.
Games Stores Disc Maintenance Program
If you are trading or renting Game discs, you cant afford to be without a Disc Repair Machine its that simple. Let me explain why. How many customers wanting to trade their games, do you turn away because of scratched discs? How many of those customers then try to trade their discs elsewhere? We would say most of them.
Lets assume you are able to repair any type of disc. A customer walks into your store with a damaged disc wishing to trade it in for a new game. You check it and notice that it is damaged. The customer waits nervously for you to tell him you cant trade the disc. Instead, you say sure, well just fix this one in the meantime you go and choose your new game!
What is that type of customer satisfaction worth? Is that customer going to return to your store next time they want to trade you bet they will. The confidence your customers will have knowing they can trade-in ANY disc with you, irrespective of damage is priceless and will result in loyalty you cant buy.
Have you ever received new Game discs from the supplier that are damaged because they have come lose in their case? The hassle factor of this is huge. You then need to raise an RA with the supplier, return the disc to them and wait for replacement. This process is timely, costly and above all, a huge hassle.
Why not just repair the disc and put it on the shelf! With a DiscRepairDr.com Repair Machine, you can simply repair the disc, taking 15 seconds at a cost of $0.03 and presto ready to sell! No returns, no waiting, no shipping costs!
