subject: The Popularity Of The Call Centers In The Big Cities. [print this page] Speaking about the call centers location in the suburbs of the big cities there is nothing to worry about. Huge territories can be perfectly arranged to fit any demands. The thing is that the type of the call center that is going to be established should be the deciding factor. Whether it is the call center that employs a great amount of workers with the tendency to increase, or several minor call centers, everything has its peculiarities. Both the external and internal influences must be considered. Though, the external factors should be observed more precisely.
Nowadays, the high costs of the real estate play not the last role in choosing the call centers location. Taxes and unbelievable prices at the real estate in such cities as New York and Los Angeles make people abstain from placing the call centers there. In spite of that, some kinds of industries make the call centers location in the big cities rather favorable. For example, companies that provide the financial services are eager to situate their call centers nearby their chief offices, since responding to the voice calls and Internet requests are their primary duties.
For this reason, great amount of the big cities started to perceive such call centers as the source of the new working places; only New York has always been hostile to such innovations. The enterprise zones, as to be called, are the places that willingly meet various business types, giving them the opportunity to work at the good conditions (for instance, to open their offices at a lower cost than usual). One of the requirements is to provide the certain amount of the work places.
Despite all the advantages of the new practice, one should think through the relevant risk in such economic decision-making. Services and infrastructure, higher costs and inferior level of the education must be taken into consideration.
The successful creation of the call center results in the employment of the devoted workers, therefore, in the low turnover. That is why, while taking the real estate decision, main human factors should be discussed and analyzed. This place should be comfortable to work, and employees should be satisfied with their labor conditions and facilities. The security and safety issues are to be provided on the highest level, as well. The way to correlate low priced amenities and workforce that is eager to stay and work for companys benefit should be found.
