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subject: Pbx Voip Is The Emerging Communication Future. What Do The Stats Say? [print this page]


The future of cloud based communication is vested in the hands of Hosted PBX VOIP. When it comes to VOIP, business organizations employ two types of systems i.e. Managed IP PBX systems and the hosted telecommunication solution both based on IP communication. Most of the large business organizations use managed on-premise solution for communicating in and out of the business premises. The reason is that the lite business firms that generate huge revenue could easily afford the setup of this exquisite class phone system and they could even employ skilled personnel in order to maintain the IT issues cropping up in the system.

At the time of communication bloom of managed systems, the small business firms were unable to manage their communication in such a lavish manner. At that time, any organization supporting such a communication system for making calls was considered to be amongst the dominant market players. This is where this sort of business phone channel gained the professional image that benefits the small business organizations now.

The stats show the dominance of PBX VOIP in the online communication market space as follows:

Market Stats: As per 2012 estimates, the total number of telephone lines in the VOIP market is 72 lines.

Dominance of SMBs: Small business firms (up to 100 employees) seem to cover 41% of the market and the medium business firms (more than 100 employees) cover around 31% of the online calling market.

Growth Rate: VOIP market has been estimated to grow at an annual rate of 25% till 2015.

Revenue Generated by VOIP: As per PBX VOIP 2011 estimates, the revenue generated is around $500 million and it is expected to grow to $1.2 Billion in 2015.

The concept of Hosted PBX systems evolved to fulfill the needs of the lower class of business organizations i.e. the small and medium scale enterprises. This system was for the SMBs because of the following factors:

Monetary Benefits: These systems are hosted and thus, the small and medium enterprises are capable of affording the benefits of all the large business phone systems. There is no need to acquisition the PBX server or maintaining it. This eliminates the capital and operational costs that are required to support such a huge infrastructure.

Scalability: SMBs are always conscious of the investment they plan in their resources. The option to pay exactly for what is used allows business organizations to enter into the profitable business world. The business firms can adjust their requirements as per their free will.

Long Distance calling benefits: Hosted PBX services not only allow the various business office extensions to experience free calling but also provides long distance calling benefits at minimized rates.

These are some of the most essential benefits of PBX VOIP. As the stats show, this market has a vast scope in the near future. This is because of its wide adoption of this business phone system by the larger sector of the calling market. These communication benefits clubbed with the latest communication advantages lead to the establishment of a system that makes your clients believe that yours is amongst the top-rated business firms in the communication business today. So, Hosted PBX systems offering VOIP seem to the new emerging trend that is bound to grow manifolds in the coming years.

by: Adom Brown II




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