subject: Miniature Versus Gigantic: Tactic While Selecting The Best Roofing Company [print this page] Both gigantic and miniature company and any other in between have their respective advantages and disadvantages.
In Case Of Miniature:
Advantages:
More affordable price: Smaller number of employee results to low level of working overheads. In several cases, one man army is responsible to look after entire business. As a result, small company can provide the product at relatively cheaper price. In fact, they are at the bottom of the entire price scale.
Better flexibility: When one is small it is easier to perform several tasks without being noticed. Similar to this, small company can vary in their customs and fundamentals since it is not going to affect their market. However it is not the case of big companies. They have well established systems and methodologies which are to be followed as doctor ordered.
Disadvantages:
Absence of problem handling system is one of the disadvantages. Roof doesnt guarantee to last forever. Whenever there is a need of service in future, it will be a headache to find and call the contractor. Since the single man looks after variety of duties, time management will be a great issue. You are not likely to receive his/her service. This even creates the conflict with the trades person. But in case of large companies they have detail procedure to handle these sorts of problem. By going through the established process, these complain is looked after by the member of management not the trades person. This creates a mutual working environment for all parties being included.
Drifting their business is another disadvantage. Since the small business doesnt guarantee huge success, majority of small business owner subcontract to larger companies. This creates a sense of security to these individual. At favorable period they themselves engage in abundance of duty but as soon as time isnt favorable they wind off their business and go to work under large companies. Now, when customers seek for their service, they are far gone.
Mechanism of quality control: The detail process of maintaining and inspecting quality is not possible in small one. Absence of supervisor or any other high level authority creates the situation where mistake goes undetected. Because of which even the better trades people get in troublesome situation. Even when customer counter front the mistake they still dont have problem solving mechanism.
In Case of Gigantic:
Advantages:
Mechanism of quality control: In large companies, separate inspection officer is appointed to look after the possible mistakes. Hardly any mistake goes unnoticed. In normal cases, manager or supervisor detects the problem and it is resolved instantly. In these circumstances client can directly talk with management or the person who is in charge. This ultimately reduces the dissatisfaction level of customer since they no longer need to deal with trades person.
Levels of post sell service:
Getting your roof system fixed by a trades person is really a thorny task. It is much more difficult even to find the person who fitted your system. But large companies are dedicated towards their after sales service. They dont take time to send over the trades person to look after your system and also within a desirable time frame.
Continuous focus on quality
Although the small company can hide their activities, it is not the case with larger ones. Their entire activity are scanned and monitored regularly. In case of deterioration in their quality level, their product is left behind and they cant stand out the competition. So they continuously improve and maintain their quality so that their reputation goes unhampered. They act proactively to defend their domination.
Easy to communicate:
Big companies have decent number of staffs and they are easy to reach during the period of trouble. On can just dial the phone and get his/her problem recorded in their database. But smaller company cant maintain this and they are much more difficult to reach.
Disadvantages:
Expensive price tag:
Large number of staffs, better level of timely services and product quality adds a lot in the overhead cost. Because of this, the ultimate price of the product gets increased.
Less flexible:
They have well defined customs and business process. One cant bypass any of the steps. Persons are fixed for their corresponding responsibility. This creates rigid environment where variations in norms are much more difficult observe.
