subject: Ncsoft Advises Players To Be Vigilant Since Many Gw 2 Accounts Hacked [print this page] After ArenaNet confirms some game accounts have been hacked, NCsoft advises players to be "alert on receiving emails related to their game accounts," Hackers have got unauthorised access to a large number of Guild Wars 2 accounts, ArenaNet has confirmed.
Reports of annual hacking in the final adaptation of Guild Wars 2 came to ablaze over the weekend afterwards a large amount of players took to assorted online forums to address apropos that their annual appeared to accept been compromised. Some acclaimed that in-game items had gone missing, while others appear that they had been bound out of the bold altogether.
VideoGamer.com's own Matt Nellis aswell appear problems afterwards accepting two emails alleging to be from ArenaNet suggesting that an unauthorised third affair had attempted to displace the countersign to his account.
In response to enquiries, ArenaNet accepted on Reddit that some users' accounts had been hacked. "You are correct, your annual was hacked," ArenaNet's abutment aggregation told one user allurement why his annual had been banned. "Thank you for appointment a admission -- that will accelerate the process! (And I'm apologetic that happened to you.)"
"Thanks for your patience. I looked it up and abuse it, it appears the annual was hacked," ArenaNet told another. After confirming that many user accounts had been hacked, ArenaNet speculated that accounts were being accessed by gold sellers. 'As consistently we animate our gamers to be acute on accepting emails accompanying to bold accounts''Just as we always encourage our gamers to be carefully while receiving emails related to game accounts'
"I believe you may have had your account hacked by a gold seller," ArenaNet told another Reddit user. "As you can tell, we're nabbing them as quickly as we can. So please contact Support and they'll help you get the account back
Multiple added users on the website had aswell been afflicted by hacking, the close confirmed. The botheration wasn't just belted to baddest Reddit users, however. Reports of hacking were aswell acquaint by users beyond assorted forums. One player, announcement on Guild Wars 2 fansite GW2Guru, even claimed that hackers had baseborn "over $150 from [his] coffer annual could cause [he] affiliated [his] agenda to the account".
It hasnt been known how serious the hacking problem is. In response to confirmation that some accounts had been hacked, one Reddit user said, "It's scary that so many accounts hacked this early by gold sellers". Some, however, suggested that the accounts may not have been hacked, but that those affected had been the victims of password phishing.
"It is probably that they aren't getting "hacked"," said a Reddit user. "Instead, the victims had a key logger on their system prior to GW2, and the "hackers" are parsing the info for the accounts."
ArenaNet says that "the most common way that GW2 accounts got hacked is when players uses the same password on multiple accounts. When the database on [this fansite] or [that forum] or [that email account] gets stolen, an RMT company has passwords in hand and they ping them against popular games hoping to steal accounts."
To minimise the accident of accepting hacked, ArenaNet suggests players to "change their countersign to something actual circuitous and something that they use alone for Guild Wars and annihilation else".
Guild Wars 2 administrator NCsoft told VideoGamer.com this black that it was "aware that emails requesting a countersign change accept been beatific to players after their accepting requested them".
"As always we encourage our players to be alert on receiving emails related to game accounts. Anyone with concerns should not click links within these emails but can change their password via the official support site: http://en.support.guildwars2.com/app/answers/detail/a_id/8987. "As with all NCsoft online services, security remains a priority."
