subject: "guild Wars 2" The Latest Q & A [print this page] Q: ArenaNet during official forum downline, Reddit and other sites with the players a lot of exchanges. But more than one critic or writer to express dissatisfaction with the official use of intermediary media and players exchange. Reddit user "Guild Wars 2" very friendly. In fact, a lot of players can not think went Reddit looking for "Guild Wars 2" official source. So why ArenaNet still continue on Reddit official news release, rather than on their official website or some building long-FANS sites like Guild Wars Guru?
A: As with our other services, we hope that our forum function as perfect as possible. Our primary goal is to make the game run stable, we decided not to set up a forum, so that our staff dedication to the consummation of the game itself. During this time, we use Reddit, Facebook, Twitter and other communication tools to adequate communication with the players. Meanwhile, we also deal with the problem is to update to our Wikipedia page, so that people can get answers quickly encounter the same problem. Rather than third-party forum, a large social networking site allows faster access to a large number of players, which is why we we do not select third-party forum of reason.
Q: ArenaNet think social networking sites such as Twitter and Facebook to meet all the players demand it? The exclusion of social networking sites, how to do? Is customer feedback single is not a better way, what?
A: To know these social networking sites, Twitter, Reddit and Facebook is a the players means of communication that we attach to customer feedback sheets Wikipedia website. , Regardless of the circumstances, the players will share with their own state to the social networking site. The contemporary players on the social networking site to communicate directly with the official test before the Offering noticed. Our Customer Service Department to continue as one of the main ways we communicate with the players, they have been hard at work. Social networking sites can be provided to the players one-on-one question-and-answer service. In the near future we will be one of the forum as a way to communicate with the players.
Q: According to speculation, the official forum closed "Guild Wars 2" appears in the website and the game caused the dissatisfaction of the players, in order to prevent a large number of players released disgruntled remarks at the forum policy. Now staff are there so the official forum replies plan it?
A: whether we have a forum account problems of players will be in a variety of ways to vent their dissatisfaction. We are also actively guide them, to give them the correct solution. Forum is of course important for us, our customer service forum today will be on-line, we are also actively preparing for the other forum, to meet the various requirements of the players.
Q: Why is the game to stop selling the official website? Games now selling great series of questions, why they stopped selling it? Or official suffered just do not want to allow more players registered mail delay? The sale of the official website How long will it take to recover?
A: "Guild Wars 2" players demand far exceeded our expectations, in order to maintain a good game, we decided to stop official sales, and is increasing the size of our server capacity as well as the customer service group to meet the player's request. From the outset, we intend to let "Guild Wars 2" long full of glory, only to sales all players pushed to the server, be a negative impact on all the players, which is contrary to our purpose. Guild Wars 2 players must get the best gaming experience, this is our most important goal.
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