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subject: Requirements A Modern Day Business Phone System Should Meet [print this page]


In the last two decades we have witnessed how traditional business telephones got replaced by cell phones. Traditional business telephones have loosened their grounds with the advancement of the consumers tastes & cutting edge technology creeping in the functioning of business phone system created by vendors. It has simply got reflected in the main purpose of traditional phones i.e. a means of communication .Same has got facilitated with new age phones.

These new age business telephones in addition to facilitating communication are now commonly identified as tools with features beyond thinking. But even before the arrival of these new age Business Phone System there was a period which saw the PC replacing the traditional phone. Communication didnt remain limited to only communication due to its coupling with internet got services like email, chat, IM, VoIP & video. As a result of this the focus simply got shifted to desk phone to desktop phone. But the story didnt end here.

Such development have changed the trends of doing business i.e. now setting & running up of business is no longer the cause of making capital investments in legacy PBX systems rather thought for the same has got shifted to versatile IP PBXs or SIP based phone systems. A great number of utilities have got attached with the business phone which makes it distinct from the original motive of phone i.e. mainly facilitating communication.

Any business which makes use of IP-Internet Protocol ensures the use of these new age Small Business Phone System as something complementing the whole. Some businesses make them the inseparable part of their unified communication structure.

Now the testing time has come for vendors to cope up with the changing trends in relation to the business telephone keeping in view the growing aspirations of the customers & new options coming out in market while threatening the contemporary ones. There is need to have a broad outlook on the part of vendors so as to give place to fresh ideas & thoughts that may help them in sustaining the competitive market.

by: John Scott




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