subject: Voip Business Phone Systems Offer High Quality Telephony At Lower Cost [print this page] Voice over Internet protocol or VOIP business phone systems offer customers high quality telephony services at lower cost than conventional copper-wire network service. They offer the stability and intelligence of conventional, copper wire-based telephony but at substantially lower cost. A VOIP system, looks and acts like a traditional phone system. Importantly, it does not require staff to complete a steep learning; it can be used to the moment installation is complete.
Experts typically distinguish three key business communication modes; voice, data and video. Within each of these categories, several variations may be further identified. Telephony (or voice) remains the most important mode. It is expected to remain so for some years. The desk handset is central to this mode. It is driven by either a private branch exchange (PBX) or a key telephony system (KTS). Both are so-called switched solutions in that all lines or extensions are managed from one core, centralized system.
VOIP Internet-based telephony systems represent the latest cutting-edge technology. They can be used by small businesses with only a handful of employees as well as large firms with hundreds or even thousands of employees. Available systems utilize a wide selection of comfortable handset options and the ability to connect remote staff (including true tele-commuting).
To the user, the system looks and works like a traditional phone system, but is significantly cheaper. It includes rich features and advanced options (pbx configurations, call recording, call forwarding, personal and system directories, call center applications, and so on). Most major telephony providers offer this system; there is therefore no reason subscribers to change from their existing carriers or service providers.
Firms can rent, lease or purchase the handsets and other hardware equipment. This flexibility can conserve scarce capital. This feature is attractive many start-ups as well as businesses that require one phone line for each staff member.
VOIP configurations are very intelligent. For example, they can support a PC-based application for telecommuters that provides high sound quality and stability with comprehensive handset functionality. They also eliminate the need for a conventional physical handset. With this system, users can log-in from home, interstate or overseas using an Internet broadband connection and simulate a conventional, bricks-and-mortar office environment. This system is attractive to mobile professionals that maintain virtual operations on-the-go.
Communications technology is a competitive driver for many businesses. It allows them to work smarter allowing increased efficiency and productivity. VOIP business phone systems are a key component of that technology, creating a better connected, closely integrated and more mobile and flexible workforce. It helps them avoid the expensive hotel telephony charges, particularly when travelling internationally.
