subject: 7 Questions That Unleash The Performance And Productivity Of Every Employee - Webinar By Trainhr [print this page] Overview : Experts report that as many as 75% of employees indicate that they are not reaching their full potential at work. Employee engagement has been found to increase revenue and customer satisfaction, and lead to better retention. However, achieving it is no easy task. Holding one-on-one performance discussions is one way of getting employees involved and it promises to be one of the keys to engagement.
Why Should You Attend: Managers who ask the right questions get the right results. The common characteristic of all performance management systems is a meeting between the employee and their supervisor that summarizes the performance over recent months. While well-intentioned, the focus is on the past and this does not create future performance outcomes. Productivity improvements come from emphasizing the right efforts, behaviors and outcomes. Learn the seven performance questions that focus attention on the key factors that contribute to success. Discover how to hold half-hour conversations that solve performance problems, directs attention toward the most important things, and supports employees in their efforts to be successful.
Learn how to talk with struggling employees about their performance and to motivate solid performers to continue their successes? Utilize the key discussion points that encourage all employees to work smarter, not harder? The key variable in increasing productivity is having rich conversations with employees about their performance and the best way to unlock their performance is to ask the right questions. Managers must know how to define performance, how to motivate action, and how to support the actions and behaviors that consistently produce quality outcomes. Learn the seven questions that have been proven effective at unlocking the keys to optimal performance during this interactive presentation.
Areas Covered in the Session:
The power and simplicity of a well-formulated question.
How to develop tailor-made questions for every situation.
How to use conversations instead of evaluations to enhance performance.
How to hold employees accountable in a none-threatening way.
How to gain agreement on performance success factors.
How to increase employee involvement, engagement, and agreement.
How questions can assist with developing better goals.
The single best question ever invented for a performance conversation.
Who Will Benefit:
Managers
Supervisors
Directors
Coordinators
Vice President
HR Managers
Chris Lee is a human resources practitioner, lecturer, researcher, and author. His background includes having served as the chief human resources officer for three different colleges or universities and a state college system.
He is a former question writer for the PHR and SPHR examinations administered by the Human Resources Certification Institute (HRCI). His areas of expertise are employment, training, and performance management - or, in his words, "finding, developing, and managing talent in organizations." He is the author of numerous human resources related articles and two books, including Performance Conversations: An Alternative to Appraisals. He is currently completing his next book tentatively entitled Managing Behavior: The Other Half of Performance.
He has presented at conferences and has consulted with clients in the US, Canada, Australia, and South Africa on HR related topics. He holds a master's degree in HR Management, a doctor of philosophy degree in HR Development, and he is also certified as a Senior Professional in Human Resources.
