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subject: Windows Software Support May Be Gleaned From Several Sources [print this page]


Help and support for Windows 7 can be gleaned from the following sources.

1.You may explore your self-support options.

2.You may ask the community

3.You may ask Microsoft and

4.You may also browse related solution centers

If you opt for self-support, there are several ways for obtaining Windows software support. For instance, you may visit Windows 7 Help and How-to center to know more about Windows 7. You can also find automated solutions reflecting your issues if you visit the Fix it Solution Center. Meanwhile, you can have an idea whether you are likely to encounter software/hardware compatibility if you visit Windows 7 and hardware and software compatibility. But the best course would be to search the Microsoft Knowledge Base (KB) for technical solutions to common break-fix issues.

If, however, while looking for Windows software support, you opt for Community resources, you may either post a question or browse for solutions in the Windows 7 Answers Forums (Microsoft Answers). You may also undertake similar exercise in the Microsoft TechNet Windows 7 forums (IT Pros: Microsoft TechNet Windows 7 Forums). Alternatively, you can browse for solutions in the MSDN Software Development for Windows Client Forums for getting the desired support (Developers: Microsoft MSDN Software Development for Windows Client Forums).

In case you are bent upon asking for Windows software support right from the horses mouth, i.e. from Microsoft itself, there are quite a few ways of achieving your goal. To begin with, visit Microsoft Contact Us page to learn about Microsoft product and services. Then switch over to Microsoft OEM contact page to learn if you are entitled to free warranty support form your OEM or Original Equipment Manufacturer. If the MS product was preinstalled or provided with an upgrade straightaway form your computer manufacturer, your principal source for support will be the OEM who has provided the MS product. If, however, you wish to delve deeper into it and look for Microsoft Technical support, you need to contact Microsoft support professional, which of course is a fairly lengthy process. Nevertheless, in order to contact a Microsoft support professional, you need to click on the product as well as the version given below to pinpoint the one which is applicable to you. The support options, incidentally, may comprise online submission, email or telephonic support.

Here are the versions.

1.Windows 7 Starter

2.Windows 7 Home Premium

3.Windows 7 Ultimate

4.Windows 7 Professional

5.Windows 7 Enterprise.

As for browsing related solution centers (for Windows software support) and learning more about the product or topic, you may click on a solution center (in terms of individual product) displayed below and then go thorough the content provided therein.

1.Windows Vista

2.Windows XP

3.Windows Update

4.Windows Home Server

5.Miscellaneous Software

It may be relevant to mention here that apart from Microsoft, many independent computer tech companies also provide Windows software support to some extent.

by: Mark




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