subject: 350-060 Ccie Sp Operations Written Exam [print this page] The Cisco SP Operations Written Examination (#350-060) has 90-110 concerns and is two hours in duration. The subject places listed are general guidelines for the type of content that is likely to appear on quality. Please observe that quality generally covers SP systems, Operations Procedure Control, and NMS resources. Furthermore, there are concerns advised by ITIL v3 Core Service Lifecycle Structure. Please observe, however, that other relevant or related subject places may also appear.
Exam Topics
Manage the program mistake management system
Develop a mistake management process for a managed program environment collaboratively with the resources group
Determine the connections between the mistake management program and the ticketing program together with the resources team
Determine the method to collect appropriate analytics for an established mistake management process
Manage efficiency and capacity
Identify rises and potential problem places depending on syslog and/or Network Control System (NMS) outcome
Develop a strategy to fix a particular efficiency issue depending on syslog and/or Network Control System (NMS) output
Identify the Network Control System (NMS) analytics and SLA analytics that will be needed in order to further diagnose a specific problem conveyed by mouth, written, etc.
Develop a strategy to establish a guideline and monitor the program along with the resources and efficiency groups
Create guideline program efficiency along with technological innovation and structure groups
Manage Operations processes
Collaborate with the procedure group and NOC management on procedure development to meet a desired system functional objective
Develop a specific model and test strategy for a particular planned system change, operating collaboratively with the technological innovation and design groups
Develop, for a particular system, a list of needed resources operating collaboratively with the resources group
Develop a detailed Operations strategy such as analytics and confirming Operations for a particular system operating collaboratively with the procedure team
Troubleshoot and fix attainability and transportation issues within the network
Identify forerunner actions that have not been implemented depending on an escalation admission dealing with attainability
Determine whether to fix or elevate an admission dealing with attainability
Identify the area(s) causing a complicated attainability issue of unknown source
Identify issues in execution plans
Find issues of a rollout strategy received from technological innovation before implementation
Identify components which is not in reverse suitable on a new assistance rollout strategy
Find components that needs OS improvements on a new assistance rollout plan
Review and provide suggestions on areas in which NOC support programs will not be sufficient on a new assistance rollout plan
Troubleshoot and fix system efficiency problems
Identify forerunner actions that have not been implemented depending on an escalation admission dealing with system efficiency
Determine whether to fix or elevate an admission dealing with system efficiency
Determine whether to fix or where to elevate a primary system fault
Identify the source of a complicated system efficiency issue
Troubleshoot a complicated system efficiency issue and, considering the technical aspects, figure out the risks and fix it
Identify a complicated application efficiency issue and separate it
