subject: Small Business Phone System Must-haves [print this page] A comic belief of a big-shot company owner goes like this: he's sitting on a deluxe chair behind his huge desk, and he's cradling phone devices on both ears while trying to manage some other inbound calls at the same time. The other lines are likewise ringing; he can't keep up with the very small red lights pulsing repeatedly on the complex-looking telephone system lording over the table. The chairman is talking at the same time to two phone callers, and in the confusion of things, incorrectly barks at one end (which turned out to be the VIP consumer the firm is courting) and coos soothingly on the other side (the erring staff who was supposed to get the lecture, now absolutelyconfused). Ooops.
It's a picture that's seen several repeats as well as reincarnations, maybe because the whole circumstance really can cause you to chuckle- when it's on-screen or just on-stage, that is. Carry it over in real life and the great mix-up may cost the life of a corporation and the living of countless affected workers. If you're only starting out and you actually mean sincere business, you'll need your office to be with a highly trusted small business phone system.
To ensure more simplicity, effectivity and magnificence in your phone communication techniques, ensure that your workplace telephone system comes with these particular must-have functions:
1. Voicemail: You can forgetpost-it cards for missed statements, or simply inaccurate data from poorly relayed facts. With voicemail message, your phone callers can easily leave messages, state precisely what they desire to inform without having to go through another person, and make sure that you'll have the certain message as quickly as possible.
2. Call transfer: No more wrongly routed calls or hollering for that individual being called. With call transfer, you can present a far more professional, effective corporate image with the easy approach you connect each and every call off to the right person.
3. Conference calls: Accommodate the time frame of your highly valued clients, partners and work associates through conference calls. It's easy to request conferences without the inconvenience of gathering all people in a single location, therefore saving time and money.
4. On-hold capabilities: While the caller waits, how about an automated playback of great songs or maybe, an informational message of your firm, products or services? It definitely surpasses missing their telephone calls altogether or having them wait while enjoying your background office sounds. It's a courteous thoughtful strategy for making caller hold on, which could reflect your firm's support service sensibilities.
With a trustworthy small business phone system contractor, you'll prevent that silly scene from becoming your real-life problem, and eventually giggle your way to business success.
