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subject: Important Ideas About Medical Laboratory Systems And Improving People Process [print this page]


Laboratory billing within the medical processing market is one of the most challenging areas. This is because yearly, laboratory billing gets more and more intricate as a consequence of ongoing changes from the field such as payer practices, expected challenges associated with Accountable Care Organizations (ACO) in addition to escalating compliance demands. Together with the continuous aging population and improved diagnostic testing, laboratory billing faces increasing billing volumes as well and so, the burden of billing information every once in awhile. The way labs deal with this usually is by getting billing representatives but in the end increases costs along with the adjusting landscape from the earlier solutions. Moreover, while not all representatives could be good, there will still be inconsistencies seen within the billing practices causing less improvement on billing and receivable performance and highly influencing the so-called people process.

Ideal automation is the vital thing in enhancing this not merely through Laboratory Information Management Systems (LIMS) only but also with the help of adaptive case management solutions integrated with LIMS and billing systems to finally reduce fees, improve medical billing accuracy with the maintained automation, boost cash collections and ensure consent all throughout. Because of adaptive case management, this automates and optimizes the people process that is related to unpredictable, repeatable back-office work controlled in medical billing.

Another good solution is through integration with SharePoint. While SharePoint assists in business management and gives customers and business partners the flexible and scalable framework in assembling production case management solutions, this can also happen in developing the processes in medical laboratories. The integrated capture and storage feature in particular enables to make use of the SharePoint foundation at no extra charge while still giving documents their useful capabilities. For that reason, this offers cost-effective and lean framework for the best return of investment yet the lowest TCO for any workflow or business process management solution.

An example of a workflow that integrates with SharePoint for people process solutions together with LIMS is e5 Workflow. Based on studies, this is one of those that have been utilized by the Regional Medical Laboratory, a pathology laboratory in the Oklahoma City United States. It"s been said that with SharePoint medical billing solutions and adaptive case management, productivity improvement has increased by 50% along with SLA compliance improvement of 66%.

With e5, each laboratory can be able to scan the requisition where each has a barcode for improved security purposes as well as its contents prioritizing the requisition of its appropriate representatives" work queue. The staff accesses the digital requisition for viewing and keying in billing information into the laboratory"s billing system. In the end, requisitions will be stored in an electronic document storage system for secured access.

by:e5workflow




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