subject: Remote Infrastructure Management Services(rims) [print this page] Remote infrastructure Management Services is the order of the day. Remote Infrastructure management refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc of a company.
Major sub-services included in RIMs are:
Service desk / Help desk
Proactive monitoring of server and network devices
Workstation Management
Server Management
Storage management
Application support
IT security Management
These are the few services that are offered in in the industry right now. There are various vendors/service providers who does remote infrastructure management to their clients.
Kryptos is a leading RIMS provider and it provides more than what others in the industry provide to their clients. The lists include;
Server Management
Web Management
Database Management
Network Management
Communication Management
Back-up and Storage Management
Application Management
End User Compute
Desktop Service
Managed Security
Microsoft Exchange Management
Kryptos Specialize in Remote infrastructure Management and they provide 24/7/365 days support. Kryptos has designed its Managed Services for large as well as small and medium businesses. Our offering model is completely flexible that allows either dedicated or shared services with the option to outsource based on your business needs.
At Kryptos, we bring you proven expertise in comprehensive remote infrastructure management, enabling you to not only cut costs, but also perk up your service levels and expand your reach. Inspired by simplicity, we have nurtured our process and delivery methodology to make our NOC, the global epicenter of 'delivery and performance' excellence.
Kryptos is managed by a team of highly erudite personnel, with over 100 years of combined experience in Telecom, System Integration & IT services.
Service Deliverables
ITIL Based Process Management
Technology Management
End-to-end 24x7 IT Infrastructure Monitoring & Management, Service Availability, Performance and Capacity Monitoring & Management
Vendor and Third Party Supplier Management
Defining and implementing a robust transition management process
Deploying efficient and effective program management and sophisticated real-time management dashboards/portals
Service Levels Based Management and Governance
To know more about Kryptos please visit www.kryptos.in or email them at sales@kryptos.in.
