subject: Cisco Ip Contact Center Express Specialist Certification [print this page] The Cisco IP Contact Center (IPCC) Express Specialist certification authenticates the comprehensive set of skills and knowledge required to plan, design, implement and operate the Cisco Unified Get in touch with Heart Show (Formerly the Cisco IPCC Express Edition).
Certification Exams
642-165 UCCX
Recertification
Finish one of the following recertification alternatives every two years:
Re-take and all examinations for each Professional qualification indicated on the particular qualifications web page. Please note: this contains ALL examinations whether rejuvenated or not.
Pass a present CCIE or CCDE published exam
642-165 UCCX: Unified Communications Contact Center Express Implementation
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The 642-165 UCCX Unified Communications Contact Center Express Implementation examination is associated with the Unified Communications Contact Center Express Professional qualifications. This examination assesses an applicant's knowing of the style, implementation, and function of Cisco Get in touch with Heart Show v8.0 deployments. Applicants can get ready for this examination by taking the Implementing Specific Get in touch with Heart Show & Specific IP Entertaining Speech Reaction Implementation (UCCXD) v4.0 course, which is based on the UCCX v8.0 launch.
Preparation Tips
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