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Getting Complaints Redressed from Satellite TV Providers: Tricks Bared - By: nathanbrownIt is not uncommon to receive inflated TV bills from satellite TV providers once in a while. There are numerous why that happens. Selecting a wrong combination of channels, packages or even choosing programs with wrong presumptions all contribute to inflated bills. Sometimes TV providers will extend a limited period offer without your even knowing it and that again contributes to your bills shooting through the roof. The first prerequisite to reducing your monthly bill therefore is to make a fair assessment of what you use most and then weed off those that you or your family dont have a need for. Here are some tips that will help you make your satellite TV bills trimmer and easy on your pocket.a.Complaining pays well if you take the trouble to do it on time. Procrastinating on the other hand can send signals of insincerity or inability to pay. Both presumptions will not work toward your case for requesting a cut in the bill amount. If you cannot immediately point out the anomalies in the bill, send a letter of protest at the earliest you can saying that the details in support of your cause will follow at a later point of time. But before you even dispute the bill, include a check for the full bill amount along with the letter of protest.b. Service providers keep an eagles on competitions. Citing their prices will help your request to lower your bills. When you make a request for reduction in the disputed bill or bills point out what competitors are charging their customers, and make it clear in no uncertain terms that you are reconsidering retaining the service them. Chances are that you will be treated as a special customer and you will get a handsome rebate. Most often this alone can is enough for the TV provider to give all customers in the same category as you to get a discounted rate at least in the future.c.Most often protests get lost in an ocean of letters that providers get from their customers. Send reminders a couple of time and if you see no response coming then its time to call customer service on telephone and remind them about the letter you have written them. If you want a record use the chat service, most operators have it in their website. So keeping a record is not really a difficult task. Keeping a record will help you should the matter go for adjudication or a court of law in the future. Normally your case is strong if you have sent a protest early with a payment.d.Handing out threats of terminating their services doesnt work well. Know that the customer service agent with whom you will be talking is usually someone without enough powers to revise your bill. It often goes through a hierarchy of managers before a decision is taken on your complaint. That is because bills also mean money, and often it requires a change in policy decision that only the top level management can make. The process of complaining and getting them redressed is usually a lengthy process and only your patience can stand by you.e.Instead of pressing your case for everything that you want, accept a middle level solution if the service provider is able to give. Amongst the things that you can do act on their advice for a different plan, a new offer or even a fresh bundled service that the provider is coming up with. You will not always get cash refund; instead a coupon or an offer for adjustment on future bills should be acceptable to you. Make life a little easier for the service providers and for you too. File suits and go to courts only when you find them too overbearing.Nathan Brown is a freelance Watching TV channels is one of his favorite, especially those that are informative. He enjoys surfing and downloading a lot of innovative stuff using his reliable internet connection. .by: nathanbrown
