subject: How Ip Telephony Can Benefit Your Organization? [print this page] As science and technology develops rapidly, our society has already developed into the information age. Now, various groups of people, including a child, are capable of utilizing the Internet. To tell you the truth, the Internet has exerted great influence on various aspect of our society. Now, the IP telephony available in the market that we can use to make a voice call over the Internet makes many people surprised.
Short for Voice over Internet Protocol, VoIP is a kind of technology that is used to make a voice call with a broadband Internet connection. Some kinds of VoIP telephony may only allow you to make voice calls to other people who are also using this phone, but others may allow you to telephone anyone who has a regular phone. Besides, some of VoIP telephony may only allow you to telephone someone by using your computer or a special VoIP phone, while others allow you to make a call over a conventional phone with connection to a VoIP adapter.
At present, the development of VoIP telephony is fast, impacting traditional Long-Distance telephone service evidently as well as affecting the telecom industry greatly. Compared with the traditional phone service, it has a couple of advantages:
To begin with, you can make inter-office calls for free. VoIP is really a good option for a large company, which has a large number of offices. Office workers can collaborate with each other with efficiency and quickly just by making free inter-office calls over the Internet.
And then, it provides database integration function. If your company has a customer database, you can see the basic information about the caller provided by the internal applications in the process of dealing with his call.
Furthermore, it provides disaster recovery function. There are soft switch systems, also known as telephone systems on your server, which have the function of backuping the files and configuration. You can identify the problems and fix them quickly when they take place in the systems.
At last, it cuts down the communication costs significantly. As you dont need to rent the phone lines, together with making inter-office calls for free or outgoing calls at low rates, the telephone bills are reduced with a large margin.
Due to the relatively low domestic and international telephone rates, it is a powerful tool for organizations to do business. In a word, it makes a business organization operate with efficience and cut down the business communication costs significantly.
