subject: Edigiworld Customer Care [print this page] Edigiworld Company is one of the leading branded online shopping website in making the best deals in the world providing various offers on digital products like mp3 players, mobile phones, earphones, pen drives, various home appliances and others. Customer care service is mainly the service which is provided by the definite company from where any material is purchased. The importance given by any customer care service varies from products to industries which provide such service. Edigiworld customer care renders a quality service for its customers. They help to assist customers in making cost effective and correct use of a product. They have a wide range of services including planning, maintenance, training, trouble shooting, upgrading and various others. They also have automated way of providing services by sales and service representative or in the internet site. This facility is provided 24x7x365 that is it can be availed at any time of the day from anywhere. One can simply log in to their official site and lodge any Edigiworld complaint about any product or ask any query or can call on their toll free number and get enough information about any Edigiworld service or any product sold by the site. They provide extended warranty and owners manual for any product manufactured by Edigiworld. As a valued Edigiworld customer one can get various supports from their company like quality servicing or replacement of the product verifying the complaint against Edigiworld.
Most of the Edigiworld complaint is done by the customers who did not get their free shipping delivery on a particular time and they had to provide extra charges for it. If there service is not rendered properly Edigiworld contacts the customer by giving them email and also by calling them over phone and make enquiry whether they need that product. On these cases they resend the product without adding any extra charges. They provide the best courier and shipping services and also the best discounts and the products are delivered within 3-7days after being booked by the customer. One can pre-pay the money or can also opt for cash on delivery option. The services provided by the company are hassle free only the complaint against Edigiworld is made if the product bought by the customer does not work properly. In these cases the customer care service of Edigiworld works efficiently and changes the product if the customer can provide proper guarantee card and other needed documents of the products and also the product deal number then the company changes the product and gives a new good product.
Edigiworld customer care render an emergency support team which readily solves any mechanical or product breakdown problems or if a parcel containing the product is tampered immediate assistance is provided by the Edigiworld service team throughout India 24*7. This programme was started to acclaim customers goodwill and help them to have a hassle free purchase deal anywhere and everywhere in India. Thus even though there are several Edigiworld complaints, they render qualified and trained and experienced technicians, service advisors and customer relationship officers.
