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subject: Xo Communications Launches New Cloud Services - Concentric Cloud Solutions [print this page]

The new XO Communications is looking better and better

XO Communications launches Concentric Cloud Solutions

XO Communications is one of the nation's largest communications service providers. Since becoming a private company in the fall of last year, XO has undergone a company-wide makeover that includes a new logo, a stronger emphasis on customer experience, greater efficiencies via specialized product types, new quoting tools and improved CLEC self-service tools.

On May 1st of this year, XO announced the launch of its new cloud-based virtualization, content acceleration, and interactive contact center solutions for businesses Concentric Cloud Solutions. A business unit of XO Communications, Concentric Cloud Solutions, LLC, offers interactive voice solutions, content acceleration and advanced cloud-based IT infrastructure for businesses.

Building on the cloud services XO rolled out early last year, Concentric Cloud Solutions leverages its own cloud-based technology in addition to technology from partners such as VCE, LiveOps, Limelight Networks, and the XO nationwide network. Moreover, Concentric Cloud Solutions will include a unified user interface through which they can provision and manage their services.

Concentric contact center services allow for inbound and outbound communications for customer contact center needs, and include conferencing, intelligent call routing, interactive voice response and more. Using Limelight Network's technology via the XO network, Concentric content acceleration services enable companies to speed up the delivery of mobile and web-based apps, online content and digital media. Finally, the Concentric cloud computing services include cloud-based data back-up and shared hosting, cloud storage, managed dedicated servers as well as Enterprise Cloud on-demand computing and storage.

And in other XO news

After signing a five-year agreement with Transmode, sources close to the company say XO Communications will increase its metropolitan capacity across its nationwide network. While XO has been relatively quiet with public announcements since becoming a privately held company in 2011, Transmode CEO Karl Theden has stated that his company is looking "forward to supporting XO Communications in their ambitious to drive down network costs and adding new service capabilities."

About Transmode

Transmode is a worldwide provider of packet optical networking solutions that are designed to increase the functionality, flexibility and capacity of optical metro core and metro access networks.

Additional Information

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by: Anna Lidman

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