subject: Ontime Dispatch Software [print this page] OnTime provides professional advantages for dispatchers, making their daily operations more consistent and allowing considerable time- and cost-savings. The system offers various features that help to streamline workflow and expand routine functionality of employees dealing with dispatch. Among such features are streamlined interface, messaging, driver tracking, control user workload, mileage calculations, quick quotes, data entry, and time clock. What impact do all these have on daily dispatchers operations?
In addition to its visual interface and user-friendly layout, OnTime dispatch software is easy-to-learn and doesnt require long training periods for the dispatchers to familiarize themselves with. Many features are truly intuitive; however, they provide valuable information for employees. Messaging, for instance, give dispatchers real-time information on drivers availability, location, current assignments and delivery targets. This allows the dispatcher to make more efficient and informed decisions when taking and placing new orders. Should a customer require order change, this information will automatically display in the OnTime dispatch software system, and an assigned dispatcher will be able to make appropriate changes in scheduling and assignment distribution. Using the Control User Workload tool, the dispatcher will easily balance workload between drivers depending on location, quantity of assignments, and other relative criteria.
Mileage calculation tool integrated in OnTime dispatch software helps to calculate exact distance, by street and road, from point A to point B, automatically. Zip to zip calculator can also be used for these purposes, should the dispatcher experience lack of time to input full addresses. Quick quotes feature, in its roll, provides a customer with a quick quote, whereas the order can then be places on hold for latter submission by any dispatcher in any location just by using a unique reference number. Another feature that allows streamlining and expediting operations is automatic data entry function locations previously entered are suggested automatically thus reducing typing time when entering data. Time Clock function allows the system to track time, mileage and orders accomplished by dispatchers and drivers, which helps to automatically calculate exact wages they will later receive.
