subject: What is Outsourcing 2.0? [print this page] These days there is a lot of talk about Outsourcing 2.0. It is a paradigm shift that is driving the transformation of outsourcing services. It is new outsourcing. It is a marriage of Outsourcing and Web 2.0. Web 2.0 has transformed businesses and processes in terms of communication, collaboration and transactions. Outsourcing 2.0 will bring the global outsourcing community together and leverage the collective experience, wisdom and knowledge. It is not a new technology. However, it is a new way of thinking and leveraging the technology for successful alliances.
With the new model, the software development teams will be dispersed all over the world and will work together using peer-to-peer tools. Some of the tools are already available and the open-source software community uses them. This is going to impact the way outsourcing works. Here are some of the main characteristics of outsourcing 2.0:
Open access to outsourcing information, templates, best practices and tools through online communities and collaboration
Outsourcing opportunities for small and medium size businesses, resulting into high volume of small contracts rather than low volume of large contracts
More focus on relationship management rather than contract management
Opportunities, empowerment and enablement of individual members of outsourcing community
Virtual teams and virtual advisors collaborating with peer-to-peer tools instead of being located as "onsite" or "offshore" teams
Result oriented culture rather than process oriented methodologies
Dynamic and iterative development models
Accelerated outsourcing driven by business needs
Lower investment cost rent infrastructure rather than build it
Next level of efficiency and productivity in all the stages, right from identifying the right partners and increasing the value proposition up to comprehensive governance
Are you ready for the new outsourcing paradigm? For more information, visit http://4outsourcing2india.com.
