subject: Solutions To Content Management System Problems Through Computer Support [print this page] As the name indicates, Content Management System (CMS) is defined by a system of a tool or a group of tools, that helps the user manage contents. Content is any kind of digital information. All sorts of information, such as documents, records, images, videos, graphics, sounds, which could be stored in digital format, are defined as content. Content management could be defined as handling the content by blending processes, rules and work-flows so that stored content could be utilized in a proper way.
Functions Of Content Management System(CMS)
Content Management System (CMS) is designed to perform multiple functions. It enables a large number of users to add, share and access digital information. It not only provides access to the users but also protects the integrity of content by controlling access based on the user's status. Data storage and retrieval are made easier by it. It also facilitates report writing and communication process.
Types Of Content Management Systems
Since all digitally stored data in an organization are considered as content, the classification of CMS is done based on the types of contents. There are many types of CMS, such as Web Content Management System, Enterprise Content Management System, Document Content Management System, etc. Web Content Management (WCM) manages web pages, while Document Management System (DMS) maintains documents. Enterprise Content Management (ECM) is employed to deal with the documents and records pertaining to the organizational process of an enterprise. All sorts of CMS problems could be easily resolved through efficient network support.
Web Content Management(WCM)
Web Content Management (WCM) System is a software package, that was designed and developed to provide web writing and administration tools to the web users. Using these tools, even an user without the knowledge of web programming languages, such as hyper text markup languages, could write and manage website contents very easily. A robustly written WCM provides flexibility which enables multiple authors to edit and management contents at the same time. Usually, strong and robust databases are employed by most WCMs to store web page contents and other related information which are often needed by the web users. The web page contents are displayed to the web page visitors by a presentation layer, based on group of templates. Generally XSLT files are used as templates. The performance of WCM could be enhanced by server side caching in the situation, where the web pages is visited frequently but seldom changed. Atex, CoreMedia WCM, Adobe CQ5 are few favorite WCMs in the market today for which the manufacturers as well as third party vendors render round the clock computer support.
Document System Management(DSM)
Among all of the content management systems, Document System Management (DSM) is one of the earliest ones. The prime objective of DMS is to handle the fast growing volume of information within an organization. Most of the PC users store and retrieve information in the form of Microsoft Word documents, Adobe Acrobat Reader's PDF formats, Microsoft PowerPoint files, Microsoft Excel spreadsheets, etc. The basic difference between this kind of document management and DSM is the volume of information. DSM manages gigantic amount of data. Alfresco, ContactExpress, Datacap are some examples of very popular DSM for which effective network support is available in the market today.
Enterprise Content Management(ECM)
Enterprise Content Management (ECM) is a disciplined way of preserving and organizing a company's dossiers and contents pertaining to the organizational process. It includes processes, tools, strategies and methods through out the entire content life cycle. ECM is a vast domain which includes web content management, record management, document management, work flow management, digital asset management, etc. Computhink ViewWise, IBM Enterprise Content Management, Elcom CMS and Microsoft SharePoint 2010 are some very popular ECMs. Microsoft Support providers render strong computer support for SharePoint 2010 problems. HP TRIM is another popular ECM which is supported by HP Support providers.
Network Support For CMS Problems
Debugging CMS problems require experienced computer support. Manufacturers provided strong Network support for CMS problems. Apart from them many third party vendors also render effective computer support.
