subject: How Would You Know When Your Antivirus Software Is Causing Sound Issues In Windows7 [print this page] While surfing the internet the user unknowingly installs antivirus on the system from an unknown source. This happens when the user does not know that the freely available antivirus is a malware. This eventually causes various system troubles and software errors including sound issues in Windows7.
One should be careful while installing software online as there are many harmful applications, software and fake antivirus available. It is not always that the genuine software or antivirus is available. Whenever you hit the download button or install it online you may be inviting various viruses in disguise to enter your system. This way the antivirus that you believe is protecting your system is harming it instead. There are warning signs that you can watch out for which can alert you against antivirus corruption in your Windows7.
Warning signs of antivirus corrupting Windows 7
Troubles that you may encounter in your Windows7 OS (Operating System) may be system crash, network issue, BSOD, sound troubles and more. Initially dealing with the most common error that will appear in the beginning of the infection will be that of sound trouble. This is something that you need to pay attention to.
How to tell if the issue lies in your antivirus software?
If your antivirus is causing issues with the software or sound then the easiest way out is to uninstall the antivirus. After uninstalling it if the problem disappears then it is but obvious that the causal agent is the antivirus program.
Perform the following steps to remove or uninstall the antivirus program from Windows 7:
Press to open the Start
Go to Control Panel
Choose the Uninstall Programs option
Choose the antivirus and click remove button
This shall remove the antivirus from your system.
After doing this you need to check for the following to ensure that the sound has been restored to normalcy:
Check if the mute button is disabled on your laptop or system
Check for the volume control buttons from your keyboard
Check the connecting wires of the speakers to your system
Turn on the button of the speakers to check if the sound is audible
Plug in the earphones/ headphones and check if you are able to hear the sound over earphones/ headphones
If in any case the problem still persists then there might be issues with sound drivers. You need to find compatible sound drivers for your system and install these to restore sound. You can check online for obtaining sound drivers. This can be done via checking out authentic websites like Microsoft or other genuine software provider. This shall be safe and reliable to install.
