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subject: Voip Phone System: Is This Change Suitable For You? [print this page]


For many users across the planet, VoIP phone system is a rapidly growing prospect for many Internet users. Voice over Internet protocol was invented in 1973; first use was only between two computers on the same network. In today's standards, with growing broadband services and more efficient hardware and software, VoIP has matured from walkie-talkie technique to a staggering 400 million users by only one service in 2008.

Someone new to these programs may wonder how exactly this feat is performed. Voice has traveled over wires between phones for years; it travels over the Internet just as well, with more ease of access now for the public. Microphones and specialty phones we install in our computers make this feat possible; along with new adapters for regular telephones, all of which transfer the digital information back into regular telephone signal so you may make calls.

Joe to Mr. Business, advantages range across the board. A variety of long distance companies charge shocking fees for out of state calling, not to mention overseas calling. Many VoIP programs can include the convenience of normal providers, such as call waiting, forwarding, and caller id. Automated attendants, call recording, and advanced conference calling are more advanced embellishments, all potentials with the right carrier.

A few items may need extra attention for those skeptics out there. Power outages do not allow some programs to function; several providers do present backup for these times. Usage of a computer is required by some software, while some need only active Internet access, such as power to a router. Some do not link automatically with 9-1-1 emergency lines; this is another question you may need to investigate. Several VoIP phone systems offer white/yellow page listings or directory assistance; some do not.

Is VoIP beneficial to its' patrons? Most VoIP's are free; researching for the best VoIP to suit your needs is the most effort involved. One more idea which can prove fruitful for businesses or people with family from other countries, would be that many have one monthly, flat rate for such calls. The minimal hardware required would be a microphone for those searching for the most efficient cost; for those looking to expand, many companies exist that will install all hardware and software needed for small and large businesses. One more option for customers who want to avoid buying hardware and software altogether would be to hire a VoIP switchboard company, who simply forwards calls and handles all technical issues and upgrades on their side. If you are establishment with more than 1,000 phones or a residence with one phone, voice over Internet protocol programs is an investment worth researching.

by: Penny S. Meis




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