subject: Factors Responsible For Website Downtime [print this page] In the age of technology, most of the businesses leverage on the power of Internet to establish their brand and lure customers to buy their products. In fact, websites hosted over the Internet act as the medium through which most of the communication takes place and one must ensure that this channel of communication never goes down. No matter how advanced your website is, there are various factors that cause hindrance to its functioning. Some of the factors that may hamper the functioning of a website include:
Flawed Coding During Website Development
Compatibility Issues
Virus Attacks
Server Problems
Hosting Expired
Though the IT department in your enterprise may look after these issues but they have other tasks at priority as well. Also, the website has to be monitored continuously for all these problems and thus it would be better if you appoint a company offering website and sql server monitoring services. These agencies keep a constant check on your website and check whether it is functioning properly or not. If at any moment an error is noticed, an alert is sent to the concerned person immediately so that the problem can be rectified without wasting any time.
For someone with zero technical knowledge, monitoring a website includes everything. But, monitoring agencies offer different types of services and you have to decide whether you need all or just a few of them. Here we have mentioned the most common services that an enterprise would require.
Website Monitoring This is the most basic monitoring service under which the website is monitored regularly. Whenever it is not working, an alert through email or SMS is sent to the person responsible. But, a website may not work due to many different reasons and thus this service alone would not be sufficient.
Server Monitoring The working of a website is directly related to its server and thus it is really important to monitor the performance of server as well. Under server monitoring, monitoring agencies not only check server for errors but inform about issues related to hardware resources as well. Before the resources reach their threshold value, an alarm is generated so that required action can be taken in advance.
Application Monitoring This service exclusively looks into the working of applications integrated in the website. If your corporate website dons any such application, you must sign up for this service.
If at any moment an error is noticed, an alert is sent to the concerned person immediately.