subject: Features And Advantages Of Tollfreeforwarding [print this page] The service of TollFreeForwarding gives small businesses a larger market presence along with customer service that is more personalized. Most companies offer unique opportunities for acquiring toll free numbers from respective countries around the globe. Any calls made at the toll free number are forwarded to a particular phone number available anywhere round the world.
Call forwarding together with toll free numbers can establish the availability of business worldwide through which customers can conveniently access companies or offices. With this facility of call forwarding, the customers place calls onto toll free number from their respective countries and these calls are then directed to or routed to the office, mobile phone or even home. It helps in expanding the company's customer base thus establishing a competitive advantage. Features and Advantages
The TollFreeForwarding services provide customers with benefits such as
- Improving on communications with their particular associates
- Enables companies to appeal to larger customer base by attracting new customers
- Helps in improving on a competitive edge within the market
- Enhances the loyalty of the company's customers
- Internationally expands the market reach to remain in competition with other companies in facilitating businesses
- Tracks down the effectiveness and all promotional responses
- Enables companies to successfully compete on an international level
- Enhances the efficiency and effectiveness of customer services and care
- Helps in increasing sales as well
Some of the important features of this service include
- Multiple Simultaneous Calls Handling it enables the forwarding of multiple calls to be done simultaneously on a particular phone number and is available as a free feature. - Forwarding Number Can be Easily Changed
the call forwarding can be made onto a fixed phone number, a cell phone or a voip phone within any country. The forwarding phone numbers can be easily changed anytime through the internet or even through the phone while traveling. Configurations for the time of the day can be set up through call routing which directs all incoming calls to phone numbers based associated to particular time of day. There are also various international toll free numbers that are also available. - High Quality Connection with Low Rates: By opting for TollFreeForwarding, premium quality connection is enjoyed on low rates offered. Most companies utilize fiber optic lines and digital network switches to assure reliability and clarity of connections and all voice transmissions. The digital network and optic lines are provided by the major international tier carriers. - No Charges for Unanswered, Incomplete or Busy Calls:
there are no charges or any connection fees included in phone calls that go unanswered, busy or even incomplete.- Free Monthly Statements / Account Management
for customer's convenience there is easy management of accounts through online along with many other reliable features. All the monthly statements can be reviewed online anytime or anywhere. These monthly statements include detailed call reports, documentation of forwarding numbers, call durations, date and time along with costs of calls placed.