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subject: Dynamics Hosting: How To Provide The Best Data Center Environment For Your Erp Application [print this page]

As an alternative to in-house Dynamics hosting, companies can use the facilities and services of a hosted application management and managed services provider. Outsourcing can lower operating expenses, reduce capital expenditures and decrease the time it takes to accomplish your IT goals. You can deploy solutions faster and scale your requirements as needed.

However, you need to make sure your Dynamics hosting> provider is well qualified in terms of staff expertise, internal processes, technology and physical facilities. In a fully managed and hosted IT environment, your Dynamics hosting providers operations should have stringent policies and procedures based on the industry leading ITIL (Information Technology Infrastructure Library) best practices. In addition, they must be able to guarantee system availability at levels among the highest in the industry. Plus, your provider must offer an expert technical staff and industrial grade facilities, along with a proven customer track record.

Providing a Safe Environment for Your Dynamics Hosting

To ensure your Dynamics hosting is housed in the safest environment possible, you should evaluate your providers operations thoroughly and carefully. For example, you want to ensure the providers data center and network is self-healing with minimum single points of failure. At the points where risk of failure is most critical, enterprise-level fault-tolerant systems should be installed.

An advanced facility and operation will adhere to strict environmental controls for air handling, temperature and humidity levels. Fire detection and suppression systems need to be integrated into the facility infrastructure to ensure the highest levels of protection. Additional security measures include an unmarked, fully hardened building with external and internal controlled access.

High availability and redundant telecommunications connectivity to the facility should provide broadband throughput to the Internet and all wide area service providers. This telecommunications infrastructure will allow the provider to offer a wide variety of connectivity solutions and alternatives for access to your Dynamics hosting resources.

In addition to ITIL best practices, the Dynamics hosting provider should have completed a comprehensive third-party examination for the new SSAE 16 standard. Replacing SAS 70, compliance to this international standard ensures specific control objectives are appropriately designed and functioning at the levels the provider says they are. As a result, you can expect a well qualified expert to help you meet your internal controls for Section 404 of Sarbanes-Oxley requirements.

Industrial Grade Facilities

Dynamics hosting requires industrial grade environmental systems to minimize risks from electrical power failure, fire, water damage, acts of nature and unauthorized access. A high-performance data center will house the most advanced and dependable technologies, systems and experts, including:

Power and Cooling

Security, Layout and Fire Control

Network Reliability of 99.9 percent or better

Network and Equipment Redundancies

Network and System Security

24/7/365 On-Site Data Center Operations Team

24/7/365 Technical Support Help Desk

Your business requires reliable IT systems for your Dynamics hosting. By outsourcing, you can access highly-efficient solutions and leverage state-of-the-art data centers. In addition, you have technical experts on your team to support your applications around-the-clock. With the right hosting provider, your company can save money, access best-of-breed technologies, focus more on your strategic IT goals, and gain a competitive advantage.

by: Chuck Vermillion

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