subject: Ipad Epos Systems: Are They Worth It? [print this page] With technology at our finger tips wherever we go nowadays, more and more businesses are being tempted in by flashy gadgets in order to boost their customer experience and look more up-to-date. EPoS systems are now common place in most SME retail businesses, allowing the business to offer a fantastic customer experience while better managing its inventory. With the evolution of cloud-based technology, more and more retailers are looking to see what they can take from this to take their business to the next level. Hand-held devices enable the store to give a personal and up-to-date service for the customer meaning that business owners need to make a decision as to which hand-held device is best for them.
Many business owners consider the iPad first. After all, most people are familiar with them, they look impressive and they are very user friendly. However, for all of its benefits, the iPad is not the best solution for hand-held epos systems. The main reason for this is that they are very expensive. While it is always beneficial to invest money where you will see a return, the iPad is unlikely to achieve this for most businesses. The cost will eat into your profits and it is likely that they will need replacing within a year, especially where a new model is released. iPads are not the most robust pieces of technology where they are being used mobile every day.
In addition, iPads do not integrate easily with other EPoS equipment such as the cash draw. This can cause a lot of hassle where you are looking to upgrade an existing EPoS system. It may meaning replacing a large amount of your existing equipment which will most likely be costly and time consuming.
Specialist EPoS hand-held devices are a much better solution for companies wanted to add an extra layer of service to their current offering. Specialist devices have been designed specifically for the purpose of integrating with an EPoS system. They are usually slightly smaller than an iPad but chunkier and built to be more robust in case they are dropped on the shop floor which is a likely occurrence. Many are about the size of an iPhone meaning they can be held in one hand whereas an iPad can be a bit cumbersome to hold all day without being able to put it securely in your pocket.
Choosing an EPoS hand-held solution for businesses in the hospitality or retail industry can enable your staff to deliver a much more personal service to your customers that looks very professional. While an iPad gives off a great impression, it is not the best solution for a hand-held device and you will find that you get a much better return on investment from a bespoke or fit-for-purpose option instead.
