subject: Details Of Quality Policy [print this page] According to ISO 9000 Quality Management System (QMS), creating a Quality Policy within the organization (which is striving for ISO 9000 quality certification) can be a mandatory requirement. On the one hand, the Quality Policy (QP) depicts any organizations commitment to quality. On the other, it is a broad statement indicating the best managements intention or commitment towards striving for quality pertaining to organizations items and services.
Within a well formulated QP merely indicates that:
The organizations commitment to comply with quality requirements as set out and its readiness to continually improve and revise such standards for the effectiveness in the QMS;
Consistently assessment the suitability in the QMS and its continued revision to suit the objective from the organization that handles;
Clear formulation and periodical review of quality objectives and targets
Communicating and making awareness of the quality objectives and quality initiatives , inside the organization
Additionally, QP precisely demonstrates the best managements commitment to Quality Management within the organization. Therefore, the QP will act because the base for the organization's QM. It must be all-inclusive, succinct and easy to comprehend.
The QP of an organization should cover the following:
The mission, vision, core values and beliefs of the organization
Precise needs and ways of communication with all interested stakeholders involved inside the organization or company
Statement relating to commitment to Continual Improvement
Organizations managerial principles, objectives and targets
Effective coordination and integration of quality objectives and goals with other organizational policies
Statement concerning compliance with all the applicable laws and regulations as well as other standards to which the organization has to comply with.
Compatible using the local conditions
In addition, numerous modern day organisations nowadays integrate environmental and health policies with all the Quality Policy. It helps them to prevent also many policy statements (ambiguity among policies) that could confuse the parties involved in QMS initiatives.
In accordance with the ISO 9000 standard, QP should communicate clearly: - how the organization will operate and what are its objectives and objectives or what it is going to attain inside the short and long-term. Also, it states who's accountable for quality initiatives below ISO 9000. All in all, QP may be deemed as an crucial tool (or means) accessible for the management for the realization of quality goals and objectives (for the item and services) from the organization.
In the same manner, the effectiveness in the QP is gauged from the efficiency from the QMS that is in spot. Hence, the QP holds the organization (or the top management) accountable for achieving the quality objectives and goals or expectations as stated within the policy and QMS.
It really is also noted that, the external QMS auditors will find factual evidence that the QP policy is nicely communicated and nicely understood by all workers in the organization. Usually, the auditors will request the staff to state the QP from the organization. They would discover whether the staff are effectively conscious or knowledgeable regarding the contents stated in the QP. Therefore, it implies not just each and every employee must demonstrate the information of the contents of QP but also how QP (or contents) is applied to day to day activities or tasks. Therefore, ISO 9000 accreditation method mandates employee training/awareness in the QP.
Moreover, it is important to note that ISO 9000 clearly indicates the crucial requirements for an efficient QP.
Any business (which includes the best management) shall make certain that the QP:
Is suitable for the intended objective of the organization,
Demonstrates its commitment towards compliance with quality requirements and continually improvement of the effectiveness from the QMS,
Delivers an agenda for forming and reviewing quality objectives,
Is clearly communicated and understood by all staff within the organization
Is reviewed and revised periodically for suitability
The achievement or effectiveness of QP and its connected QMS depends immensely on the managements commitment and its willingness to assessment and monitor the effectiveness in the QP Thus, the organizations top management must continually monitor the effectiveness of quality policy. At the same time, it really is essential to examine whether the quality objectives are congruent with all the contents in the QP. If it's not, either the objectives or the QP (contents) should be amended. The QP is a living document which has to become reviewed regularly by the best management of any organization to be able to verify the validity of QP with the prevailing organizational situations.
In summing up, nicely conveyed and developed quality policy is an essential tool for productive implementation of QMS in an organization.
