subject: Antenna About Iphone 4 [print this page] Remember that Apple is known as the history of the strongest phone iPhone user complaints antenna reception is poor, it has been reported that the design of the reception side of the stainless steel charter leader Steve Jobs knows antenna still sell the phone, antenna evolves into Apple's goodwill crisis.
1) to send the chassis sets
iPhone 4 receiving poor Flaky source for the design of the antenna side of the stainless steel package, but refers to the problem is not big enough to want to recycle. Apple will be September 30 and before all iPhone buyers, free rubber casing set, put the iPhone 4 outside the coverage caused by the receiving antenna of bit to prevent users from hand to touch the bag side of the reception. iPhone launch three weeks has sold 3 million, Apple no time to produce so many cabinet sets, and so will other vendors' products, Apple's Web site this week will announce the details of registration. Jobs also promote users to download an updated version of the iOS 4.0.1, to correct the signal strength display inaccurate.
2) Money Back Guarantee
Not formally announced the recovery, if Apple's commitment to send the chassis sets of users are still not satisfied, you can buy a machine within 30 days to return intact the iPhone, Apple back guarantee. Apple AT & T Network Associates in the United States also promised that within 30 days refund the user cancels the service contract without a penalty. Apple and AT & T has always been 30 days refund policy, Apple two weeks ago, has announced the cancellation of the collection of 20-30 U.S. dollars (156-234 million) restocking fee to return customers, full refund, in order to increase customer confidence. "We're not perfect, the phone will not be perfect." Apple by the signal reception problems affect the customer to apologize, improving antenna technology is the challenge of the entire mobile phone industry.
The magazine "Consumer Reports" Apple free chassis sets a good first step, but only a temporary method, this Apple crisis handling did not seem to restore the people, the Reuters poll showed that people buy machines intended to reduce. Reuters instant access to a 373 person poll showed that 57% buy the iPhone's desire to reduce, but most users did not consider the return, the 253 iPhone users, only 43 people said they would recoil mechanism, accounting for about 17%. The survey results reflect Jobs tricks not tried to restore people's minds. Shopping at the Apple flagship store in New York, Johnson said, "I should not buy the iPhone 4, too expensive, and it seems a lot of problems. Many people think that the antenna is just a small problem, but feel that Apple has not done enough, Feist said: "I love the iPhone, but Apple can repair them, not just to send chassis. IPhone fans in the heated debate online, refer to the iPhone 4 problems, or iPhone3GS best. Japan's die-hard fans, but one less reason to continue to rush to buy the iPhone 4.
