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subject: How Small Business Phone Systems Increase The Profitability Of Businesses [print this page]


Small business phone systems have developed to the stage where they are noticeably enhancing productivity and increasing profitability.

As opposed to costly traditional key systems and private branch exchanges (PBX), modern virtual office solutions are now coming to the fore as millions of businesses are realising the benefits of the multiple features they offer.

Indeed, utilising the smart technology available, bespoke small business phone system providers have created tailored packages for their clients. These are designed to reduce costs and keep your business moving, no matter where you are in the world.

Instead of remaining chained to your desk, the impressive functionality of a small business phone system affords you the freedom to roam, work remotely and never have to worry about missing an important call, fax or email.

Create your own small office phone system

Using just an internet connection, your business can create its own small office phone system. The packages available from quality solutions providers are geared towards equipping your company with a seamless platform.

A co-ordinated system brings all of your calls together, including IP phone, home, office or mobile. These channels are then accessible and manageable through a web portal. For instance, if you want to route calls to an alternative phone when you are away from the office, or perhaps have voice mails sent to your email inbox, this is all possible at the click of a button.

This type of time-saving technology enables your staff to work on the move and get on with other important business, thus increasing productivity and profitability.

Make and receive calls the smart way

Small business VoIP (voice-over Internet Protocol) technologies supplied by traditional commercial telecoms companies enable your organisation to make and receive calls the smart way.

Company communication is optimised and tailored towards your business needs, maintaining smooth channels that keep employees working and profitability maximised.

Through your internet connection, you can make IP calls to customers across the globe at no additional cost.

Meanwhile, the options associated with receiving calls enables the office worker or mobile professional the freedom and power to effectively manage their individual interactions with clients.

Virtual receptionists, an auto-attendant function and personalised switchboard greetings work together to facilitate an open dialogue where messages can easily be accessed and employees located without difficulty.

Youre also able to create greetings that afford the professional touch that reflects your companys image. After all, an attractive introduction to your business can only help entice customers and hopefully lead to repeat custom.

Protecting profits

Ultimately, the main benefits of installing this type of system are the reduced costs and increased functionality offered compared to a traditional key system or PBX.

A virtual office solution allows you to take your small business phone system with you. Combining the features of a PBX but without high initial start-up and maintenance costs, your company can increase profitability, work more effectively and communicate the smart way.

by: Karen Hazan




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