subject: Telephony Services For Hip Assessors [print this page] Home Information Packs (HIPs) were introduced in 2007 to improve the process of buying and selling homes and as part of a wider action to cut carbon emissions for homes. The HIP provides important information about a property including.
legal title;
energy efficiency;
planning permission.
By November 2007, nearly 5,000 people had qualified as home inspectors hoping to earn 100 per home visit to carry out the assessment required for preparation of the HIP.
The requirement for HIPs has created a whole new industry with particular requirements from inbound telephone service providers.
HIP inspectors spend a good deal of time on site and consequently away from their landline telephones. Publishing a mobile phone number on their websites, business cards and in Yellow Pages and other telephone directories is not an appropriate solution for a number of reasons:
* It does not give an impression of scale;
* Control over who has access to a personal number is lost once it is published;
* Few, if any, call management features are available from a mobile service provider.
Over recent weeks, business telephone supplier Numberstore has received many enquiries and online sign ups from HIP assessors requiring 0800 and 0845 numbers for their businesses. There are several reasons why HIP inspectors are so keen on the Numberstore approach:
* No additional hardware is required and no changes are made to existing numbers or service providers;
* No significant up-front investment is necessary - just 49.99 plus VAT for an 0800 or 0845 number;
* A range of service plans are available allowing HIP assessors to seamlessly deliver inbound calls to:
o Mobile numbers when they are out of the office;
o Landline numbers when they are in the office;
o Multiple numbers simultaneously or sequentially;
o Voice to email services out of hours;
* Other features such as call statistics provide valuable information to gauge the effectiveness of advertising in Yellow Pages and other telephone directories;
* Sign up is quick and easy and freephone telephone support is available;
* Access to call management is available free of charge 24/7 via an online console.
For further information, please visit Numberstore now.
Numberstore is a trading name of Zimo Communications Limited, a UK digital communications company established with quality of service as its principal objective.
