subject: Towing Services Are A Great Help To Motorists [print this page] Motorists benefit greatly from towing services. Thus, it is normal for them to compare the performance of car towing companies since these are the service providers that will respond to their calls and attend to their needs when an accident or sudden breakdown takes place in a lonely highway. Vehicle owners will always look at the attitudes of drivers and other towing employees; the ability to respond during irregular hours; experience; standing in the industry; and, licenses or accreditation.
The service cost is also essential when it comes to making an assessment of car towing firms. While affordability is the major basis, motorists also consider the manner of charging customers. Some companies require outright payment while certain providers ask for a down payment and ask for the balance after successfully towing the stalled van, automobile or truck to safety. Still others would opt to charge the insurance company. Some rates are lower while others are higher. This usually depends on the distance covered or if additional services were rendered such as replacement of tires, batteries, spare parts or if mechanical repair was carried out.
There may also be particular cases wherein the vehicle of a stranded driver will have to be stored in a vehicle facility by the towing company for a longer period. This normally happens when your car has suffered severe damage and needs to undergo major repairs. In such situations, it is essential to consider companies that have clean ground facilities, wide space and strict security provisions.
Towing services should possess modern equipment to provide the right kind of service to its customers. Ideally, their trucks consist of wheel-lift, flat bed, and hook and chain or sling tow trucks. The wheel-lift tow trucks are similar to hook and chain tow trucks, but utilizes a metal yoke instead of a chain. This yoke is fastened under the front or rear wheels of the vehicle. Using a hydraulic hoist, the front or rear portion of the vehicle is lifted from the ground as it is pulled. Flatbed tow trucks, also called rollback tow trucks, contain a large empty bed in the back of the truck. Using hydraulics, this bed can be inclined to form a ramp. The vehicle is driven to the flatbed, or a pulley can be used to drag it into place. When the vehicle is in place, hydraulics is used to level the flatbed and haul the vehicle. Flatbed tow trucks are preferred for hauling vehicles since these vehicles do not put pressure on the vehicle or drag it for a long time.
Motorists are also meticulous about the punctual reaction of car towing companies. Tow personnel, who are not prompt in responding to emergency situations, are considered by motorists as careless and incompetent. More than these factors, vehicle owners should also look at the aspect of how these companies engaged do business with their clients. It is not only about the brand of customer service but the amiable approach and knack in helping drivers of stalled motor vehicles.
