subject: Cancelling A Pickup Is Easier Than You Think [print this page] Today's couriers are ever so busy with the amount of online business that people currently conduct. With the uptick in sales over the years, retailers have had to find the best courier services to deliver their goods to their customers. When using a courier service in Chicago, it is good to know that they understand the importance of having flexibility with your shipments. However, what happens if you contact them for a pickup and then need to cancel?
Couriers understand today's market. With orders come returns and cancelled orders. As such, they are prepared for cancelled shipments. They receive a large number of them on a daily basis and consider it the cost of doing business. They will not take it personally if you cancel a pickup and will generally not charge you for it.
If you are looking to cancel a pickup, simply pick up the telephone and let them know that you want the pickup cancelled. What is nice about technological advances is that a courier service in Chicago is likely to use an online system to schedule pickups. If this is the case with your courier, you can simply go online and there will be an option for you to cancel the pickup. It is really as simple as that.
Pickups could be canceled for a number of different reasons. One of the most common is that a customer cancels their order prior to it being picked up for shipment. In this case, the retailer is not really at fault. However, there are times when shipments are cancelled as a retailer anticipates having the shipment ready but realizes that they will not make the deadline and cancel the pickup before a driver arrives. Couriers understand shipping deadlines for your customers; however, you should never put your delivery constraints on a carrier unless it is absolutely necessary.
If you do cancel a pickup, keep in mind that it will cost the courier money. They could already have a driver in route that could be sent to a different location. As such, you should do your best to minimize cancelled pickups. If your business has regular pickups, you should make it a rule to not call for a pickup until the item you want shipped is ready for shipment. Keep pick up window times in the front of your mind all of the time so that you can have fewer cancelled shipments.
