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subject: The Sunshine Industry of the Philippines [print this page]


Magellan Call Center, a recognized call center company in the Philippines today, is considered as one of the most successful with the best collection of call center services in the market, such as order taking service and other popular live answering services.

Like many other call center companies, Magellan Call Center gained a lot of success in the market because of its outsourcing services in which many offshore companies have hired over the years, which led to the massive growth of the call center industry of the Philippines.

The Sunshine Industry of the Philippines

The call center industry became successful because of companies such as Magellan Call Center who have started as third-party companies offering call center outsourcing services to other businesses and companies in the Philippines, in which the demand for call center services grew rapidly across the country.

Eventually, the demands for call center outsourcing services have grown in the Philippines which led to the growth of call center agencies and companies in the Philippines, which in turn lead to the growth of demand for call center agents in the country. Because of this, the government has seen this as a solution for its growing problems in terms of unemployment.

Because of the support of the government in the call center industry, many offshore companies were given passage into the Philippines to invest in hiring call center companies or start their own call center agency in the Philippines which lead to even more jobs for unemployed Filipinos. Because of this, many call center companies such as Magellan Call Center gained their own successes in the call center industry by offering many businesses and companies their own Order taking service and other live answering services.

Eventually, the government had named the call center industry as the Sunshine Industry of the Philippines, particularly because of its massive growth in only less than a decade, a feat rarely found in other industries in the Philippines.

Outsourcing Services for Offshore Companies

According to many industry experts, the main reason why the call center industry of the Philippines have grown so much in only less than a decade is because of the many offshore companies landing in the Philippines either to start their own call center agencies and companies or to hire call center companies such as Magellan Call Center for their order taking service.

This is the reason why Magellan Call Center and many other call center companies in the Philippines have grown very successful in their own businesses, which also lead to the massive growth of the call center industry of the Philippines.

Foreign Call Center Companies

Another reason why the Philippines became a base for outsourced call center services is because of the many multinational companies who have started to expand in the Philippines, such as Accenture, Sykes, Convergys, eTelecare, and many more. Not only did it make the call center industry of the Philippines stronger, but it also lead to the growth demand for call center services in the Philippines.For more information visit to our site http://www.magellancallcenter.com/

The Sunshine Industry of the Philippines

By: Nancy David




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