subject: Hosted Voip Is Getting Popular During Peak Times [print this page] December is considered the perfect period to drive sales and improve customer engagement. However, getting through to the target audience could be a bit of a challenge if one's business communications fail to catch up with the swiftly growing number of calls. With the festive season round the corner, many marketers increasingly turn to hosted VoIP systems to be able to contact every customer and partner in all weather conditions. Let's see what makes them so popular today.
Undisrupted interaction with business partners
Corporate travel is an essential part of modern business; the details of a new agreement need to be negotiated or a contract needs to be signed. Yet in December airports get busier as holidaymakers head off on a well deserved break. Harsh weather conditions may cause a lot of disruption to air traffic, with thousands of business and leisure travellers getting stuck in waiting lounges for hours. In 2010 airports in France, Italy, Germany, Russia, the UK and the Netherlands suffered a lot of delays and cancellations because of heavy snow and freezing rain.
hosted VoIP can successfully be used as a cost-effective complement to business communication. Some of its major features are conference calls, custom greetings, dial-in access, voice mail, call forwarding and unified messaging. Videoconferencing enables one to keep in touch with important people in real time, avoid travel disruptions and save on business trips. With IP-based telephony solutions, one can hold an urgent meeting with key suppliers and partners whenever needed and make informed business decisions in a timely fashion.
Undisrupted communication with customers
Being able to stay in contact with customers is no small task for many companies. At this time of the year, the number of calls made and received by marketers increases significantly. Millions of customers are looking for Christmas presents for family and friends and try to get through to firms that sell goods or provide services. Unlike traditional phones, hosted VoIP systems can be scaled up to support the productive interaction a business needs to excel during peak periods like Christmas. So no call from prospective buyers is missed.
Bad weather may also disrupt one's business in December. As the events of the previous years showed, blizzards and freezing rain can cause a lot of disruption to motor traffic, with many people being unable to make it to work. For any business, a few hours of a standstill may result in big losses. Hosted VoIP systems have been created by professionals for professionals to reduce the impact of disasters on business communication. Even when the physical office location is inaccessible, communication with customers can be recovered quite fast: offices can be easily relocated and telephone numbers can be re-routed.
For many firms, being reliable is high on the agenda. Prompt communication with partners, customers and suppliers is often believed to be the shortcut to success in the highly competitive business world. These days small to large companies choose hosted VoIP systems to be able to contact the right people at the right time.
