subject: Courier Companies With Guaranteed Transit Times [print this page] When someone is considering which New Jersey delivery service to hire, he or she will find that many are claiming to offer guaranteed delivery times. The customer should expect any guarantee from any business to be placed into writing. So, if a delivery company is offering to guarantee when the package will arrive at its destination, then make sure that a written copy of this guarantee is received. If this copy is filled to the brim with legalese, then decide whether to spend the time reading all of that fine print or move on to another company whose guarantee is not as complex.
The delivery business is fraught with contingencies. Accidents, weather, employee issues, traffic jams, mechanical issues, and problems at pick up locations can all affect the company's ability to deliver your package at a specified time. Although their business is about handling these contingencies for you, some of them are unavoidable. That is why the companies that offer these guarantees generally give themselves a window of time to complete the scheduled delivery. Instead of giving you an exact time for delivery, they will give you a time range. It might be between certain hours, before a particular time, or after a particular time on the specified delivery date.
Any transit time guarantee with too much fine print is not worth much to anyone. A company that hands the customer such a document is couching their guarantee in so many details to avoid as much liability as possible. This speaks volumes about their own perception of their ability to deliver your package in an efficient manner.
When choosing a delivery company, go with one whose guarantee is simple and easy to read. Of course, expect a time guarantee that is specified as a time range rather than an exact time. The company will schedule their delivery logistics to beat their guaranteed time by about an hour, so that they can cover themselves in the event of any unexpected contingencies as mentioned earlier.
Professional delivery service companies make their money and their reputations on being efficient. Guaranteeing a delivery time for your package is a statement as to how much they value their reputation, and how good they feel about their ability to operate efficiently on a daily basis. Expect any service to offer such a guarantee. Any New Jersey delivery service should be confident enough in the way they do business to guarantee their services without too much fine print.