subject: What Occurs Next If The Driver Of The Courier Vehicle Is In An Accident? [print this page] Chicago medical courier drivers spend about eight to ten hours a day driving on the road, which amounts to several hours and miles of professional driving experience. Even the best professional driver can happen to get into an accident. Random factors such as debris, weather and other unsafe drivers can instigate a courier to be involved in an accident delaying the delivery. If it is severe enough, your merchandise can end up being spoiled or worst, destroyed. Courier driver accidents produce a huge amount of questions.
The first thing to worry about should be the safety of the driver. However, any courier most likely will not forward their personal information. That would involve legal and insurance matters, as well as the privacy of their employees, which might stop that sort of information from being revealed to you.
The second urgent element of interest would be the condition of your package and its delivery time. Your transfer of delivery is now clearly off schedule. The question of how much off schedule will depend wholly on what manner the delivery service is handling the accident situation.
Most accidents are very minor. GPS technology now allows repair crews to react very quickly and resourcefully. Frequently, the maintenance crew knows what the problem is exactly before they leave to go to the scene of the accident.
However, there are times when the vehicle cannot be so easily repaired, but the merchandise remains in good condition. In these circumstances, the company can send a second truck with another driver to pick up the shipment from the wrecked truck that can deliver your merchandises to their proper destinations.
In some of the more severe cases of an accident, where your package has been damaged or destroyed, the courier insurance will cover your losses. The damaged shipment will most likely go back to you, as it will be needed to file an insurance claim. Then you can either file a claim with your own personal insurance company or with the courier service insurance carrier if you elected for the coverage.
At that moment, customer service will decide if your Chicago medical courier was the right choice for you. In all probability, you still need to ship the medical package for which you are now behind schedule. Respectable customer service would command that the company do whatever is necessary to deliver your package as fast as they possibly can.
