subject: Licensed Customs Brokers In Australia Getting Services Across Borders [print this page] Daily, there are thousands of companies which move goods across borders. Customs brokers are the key players in this process. They have the primary duty of shipping the goods and ensuring companies that they comply with different laws of the government. Proper documents should get cleared and Customs brokers make sure these things happen.
Finding the right customs broker means finding the right freight forwarding services. They are vital in making business move goods across countries. If you find the right broker, you will have a competitive edge in making your business succeed. Your clients will be highly satisfied and they will trust you with their future transactions.
Getting the right broker for your freight forwarding services spells out the difference in business. Your business will succeed if your business puts importance in customer satisfaction. If you think all customs brokers are the same, you are wrong. Finding the right broker is also a hard thing to do. Not all are concerned with your business but only concerned with their commission. Also, not all licensed brokers can be trusted. You should be able to discern carefully and have a keen eye when choosing a customs broker.
Here are some things to consider in choosing the right freight forwarding services customs broker:
1. Consider the size of your team.
It is always good to consider the size and structure of your support team. If your customs broker available when you need them or are you just dealing with 1 person? Do they have a call center which you can call 24 hours a day for customer support?
2. Consider the reporting options offered by the brokerage.
How would your customs broker report transaction history? How do they track their freight forwarding services? How do they handle invoicing?
3. What are your insurance and security options?
Is the brokerage reliable enough to give you insurance and security option?
4. What are the fees of the broker?
The fees are a big deal for big and small companies alike. Look for a reliable and yet affordable brokerage that delivers great customer satisfaction.
5. What professional services and value added services does your broker provide?
Aside from the freight forwarding services that they offer, do they give added services like news bulletins, consultations, customs representations and in house trainings? If the brokerage provides something more than the basic packages then they are most likely a successful customs broker.
