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subject: The Overall Benefits Of Using Hosted Ms Crm [print this page]


Microsoft Dynamics CRM has gained in popularity across several organisations and amongst a wide range of business sectors. This can be attributed to the ease with which it can be used and its effectiveness as a CRM or a customer relationship management application. However, at a time when object-oriented programming and service-oriented architectures dominate, Microsoft Dynamics CRM embodies much more. It is a flexible platform that enables collaborative business solutions, is easy to use and at the same time quite innovative. By the use of Microsoft Dynamics CRM platform as one of the solution building blocks, the development teams can substantially increase the value of the new solutions in a particular business. A greater part of the solution investment is made on innovation as per the goals and the business needs of the organisation instead of dealing with the generic software issues. A hosted MS CRM provides the user with great flexibility and thus has been chosen by a number of businesses.

This implies that organisations had to compromise as far as the application functionality was concerned or even postpone the application of organisation-specific functionality at a later time when adequate funds are assured. They can even consider the development of new solutions that are quite close to the business requirements, right from the first stage of deployment.

It is quite significant that each of the solutions extend some of the best business values as per the specific and innovative processes required by the company. This ensures a fast return on investment.

One of the greatest hurdles that business applications encounter is that of staying abreast with the recent technological developments. The development work that takes place on the Microsoft Dynamics CRM platform enables the application to take advantage of the features of the platform.

The metadata architecture of the platform makes the implementation of the upgrades easy and comprehensive as a large number of the core applications are configured for the platform. With the evolution of the platform, it leads to advanced capabilities. The applications that are developed on the platform will automatically acquire the capabilities.

After an organisation first employs the application till the time it reaches the end-user community, it has room for continuous improvement and iterative innovation. Business logic updates and interface changes that might otherwise take weeks and days to implement in case of custom development, can in fact be put into effect within the span of a few hours.

Updates can be scheduled on a frequent basis and thus the application represents the approach of the organisation towards the adoption of best practices and innovation. It also increases the usability of the application manifold and ensures that the organisation receives a good return on its investment. The organisation thus benefits from easier and faster enhancements and maintenance of the solution.

This implies that the existing demands can be met in multiple new ways. You can even take into account the multi-language support that is required when businesses are thinking of expanding their base and thus meet the demands of a unique and diverse client base. The launch of the recent version of Microsoft Dynamics CRM 2011 means that the customers can enjoy a wide range of benefits.

by: Steven Hayes




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