subject: What Course Needs To Be Taken For Damages Done To My Package? [print this page] Claims should be made from a Chicago courier service if the parcel is late arriving at its destination, or if it becomes damaged in the transit or even lost; thus it is essential for redeeming the client's trust to have a simple claims system.
As with any courier service, occasionally damages or loss occurs, it is imperative to preserve the exclusive reference number of the parcel that could be beneficial in pinpointing when and where the damage or loss happened. If the merchandise is impaired or marred upon arrival, put together a comprehensible note of this damage to the parcel on the delivery receipt, and wholly check the package and contents over in advance to signing the landing bill.
Photo inventories can be useful as a way of providing proof of the condition the merchandise was in when it was handed over to the courier service, and what it looked like when it arrived at its destination. Complaints procedures are sometimes found on the courier service webpage, this could lead to a claim for replacement, repair or for the value of the contents, upward to the declared worth.
The first step in every courier service claims process is to register the damage or loss. The courier, recipient or the shipper can do this. The courier will then be expected to arrange for documents to support their claim whether it is by fax, mail or online. In the event the damage is noticed by the Chicago courier service, the shipper will be informed and they can check the stage of any repairs over the Internet. The second step is to inspect the damage produced and conclude the likely cause, confirming if accurate protective packing had been used.
After any investigation is finished, a notice will be sent to the shipper with the results of the investigation, but they are not sent to the recipient. To aid with restoration or replacing the parcel item, it is essential to give all supportive documents and value of the merchandise in the parcel, only when verified with the courier service terms and conditions with the shipper will a claim be permitted and compensated. Any alteration from the original sum requested will be completely clarified with evidence provided.
Checking the shipment over completely for damages upon receipt should be done with any parcel while the courier driver is still present. Do this before you sign anything, so you will be covered against damages.
