subject: Are Transit Times Quoted By Courier Companies Guaranteed? Well, Yes And No [print this page] Nothing is 100% guaranteed; not the weather, avoiding taxes or being able to cross the street safely. However, Miami courier service would like to guarantee its deliveries and transit times to something as close to absolutely as they can.
They cannot give a completely reliable guarantee for the same reasons that you cannot guarantee the success of your business day, the amount of joy at your family gathering or, if you are self employed, the amount of the paycheck you give yourself every month. Obviously, Miami courier service would like to plan for every possibility and avoid every pitfall, but some are not avoidable.
Their first obstacle is the weather. If you have ever planned a happy and carefree day at the beach just before that unexpected storm front swept in from the Pacific, you know how that goes. It is the same situation with us, since key traffic points, country roads, city streets and even freeways may be barricaded, under construction or too wet or icy to travel on safely. It is true that they may lose only a few minutes in delivery time, but that is why they cannot guarantee an absolute on time experience.
Their second obstacle is vehicular problems. Not their drivers; they are bonded, licensed, insured and fully up to the task. Not their vans; they are equally covered and maintained to ensure peak performance. But even a finely tuned vehicle can have a flat, or hit a sudden bump that sends packages inside flying (which necessitates a reshuffle right there on the side of the road), or if one driver who is experienced at a particular route is sick, unavailable or off at a family event, his/her replacement, while a fine driver, might not be as seasoned as the previous driver.
This is true even of one hour deliveries; they would love to guarantee them without reservations, but a lot of things can go wrong in 60 minutes. They do the best they can to avoid them all, as often as possible.
Therefore, they do not offer absolute, hell or high water guarantees because they could not live up to them. But they do offer a splendidly fine tuned delivery service that promises, in every eventuality, to get the package there on time, barring any unforeseen circumstances.
Beyond that, they also guarantee that you as a customer will be satisfied with the service. That is 100%, all the time.
