subject: The Follow Up Call [print this page] This weeks QLM HOME BUSINESS Teleconference call was continuing on from last week. Last week we talked about inviting someone to take a look at the business otherwise known as the first call. This weekwe talked about the follow up call.
The reason for a follow up call is primary to get a decision or for closure. To find out if they are interested or not, or to get a result. Whether they are interested are not is not is still a result so that we can move on to the next step. This could be signing them up in the business if they are interested or letting them go if they are not interested. Or it can mean giving them more information if they are unsure or undecided.
Follow up is where the rubber meets the road, where results happen, where you find out if you are going forward in your business.
It is important that you they make the effort to follow up with your prospects and not wait for them to contact you. This should be pre arranged in the first call with the time and date.
When following up make sure you are on time and prepared. So if you do need to sign them up or provide them with more information you know which website to take them to.
When I follow up with a prospect I like to use the words in the script found in our HOW TO GET STARTED MANUAL i.e. the 3 powerful questions. They work for me over 90% of the time. I am not going to disclosed them here if you were not on our QLM HOME BUSINESS TEAM Teleconference call, well, sorry you weren't there. But it is important that you understand the principle.
First you need to remember that this is your business and you have the solution they are looking for so lead them through the next step.
Ask questions that help them look for the positives instead of the negatives about the business. Also get good at asking questions that are easy to answer yes and difficult to answer no see the words in the script found in our HOW TO GET STARTED MANUAL i.e. the 3 powerful questions for example.
Most of all listen to not only what they say but what they mean. Ask yourself is this person positive or negative or are they leaning towards you or away from you.
After some time and practice you will be able to see with your ears, this is an acquired skill, which means that you will be able to detect their true mood towards your business as if you were there with them and you will become a better judge of their character even though you are on the telephone..
You need to understand that not every prospect is right for your business and to accept that you can not sponsor everybody into your business. But that's OK SW SW SW which is industry talk for Some Will, Some Wont, So What, NEXT!
If you are a beginner it may be a good idea to do a follow up as a 3 way call with your active sponsor and have them handle the follow up while you listen. During the 3 way call the golden rule is let your sponsor take the lead and not to interrupt him or her. So after you have made the introductions its time to be silent and let your sponsor do the rest. see the words in the script found in our HOW TO GET STARTED MANUAL i.e. FOLLW UPS - 3 WAY CALLS
Once you learn how to do your own follow up calls your business will really start moving as you step into your own leadership role and take responsibility for your business.
QUESTION: How do you get good at follow ups?
ANSWER: Do a lot of them.
Good luck with your follow up calls.
Bernadetta Gredahas been a successful home based business entrepreneur. Her mission is to help others achieve success working from home around their families. Learn more aboutBernadetta andher business.
